Medical Assistant - IRMC Physician Group - Family Medicine Residency At Mahoning Medical Center - Full Time

IRMC Career•Marion Center, PA

9h•Onsite

About The Position

This role involves both clinical and clerical duties within the IRMC Physician Group, specifically in Family Medicine. The Medical Assistant will be responsible for patient intake, assisting with procedures, maintaining clinical supplies, and managing patient records. Clerical duties include patient registration, insurance verification, appointment scheduling, and handling patient communications. The position requires a professional with experience in both front and back office activities in a medical setting.

Requirements

Completion of accredited medical assistant program preferred.
At least one year of experience preferred in performing front and back office activities in a medical environment.
Current CPR certification.
Moderate medical knowledge of front and back office procedures and medical terminology.
Knowledge of equipment, supplies, and instruments used in a medical office.
Knowledge of routine clinical laboratory methods.
Knowledge of universal blood and body fluid precautions.
Knowledge of OSHA rules and regulations.
Knowledge of established protocol for storing poisons, narcotics, acids, caustics, and flammable items.
Knowledge of restrictions imposed by various managed care carriers.
Knowledge of various forms inherent to the profession.
Knowledge of patient HIPAA/confidentiality regulations.
Fundamental knowledge of billing procedures.
Ability to establish and maintain cooperative relationships with staff, providers, and management.
Ability to create a responsive caring environment for patients.
Ability to respond promptly to physician’s directions.
Ability to maintain medical records in a concise and accurate manner.
Ability to employ correct aseptic techniques.
Ability to react quickly in emergency situations.
Ability to recognize and prevent possible safety hazards.
Ability to ensure proper maintenance of equipment.
Ability to communicate clearly and facilitate patient education.
Ability to act as advocate and assist physician in meeting patient needs.
Ability to exercise independent judgment.
Ability to communicate clearly and concisely.
Strong critical-thinking skills.
Ability to maintain organized and accurate records.
Team coordination skills.
Strong leadership skills.
Ability to follow set outlines and be alert to variations and make decisions accordingly.
Ability to understand and enforce the financial policy of the practice.
Ability to recognize and correct costly data capture errors.
Ability to process a variety of medical reports and correspondence.

Nice To Haves

Completion of accredited medical assistant program.
At least one year of experience in performing front and back office activities in a medical environment.

Responsibilities

Greet patients and escort them to examination rooms.
Take vital signs, weight, height, and pain scale.
Ensure accurate completion of patient intake forms and medical history.
Assist in office procedures within the scope of practice.
Provide patient instructions and education.
Obtain, review, and scan signed consent forms.
Set up procedure trays and maintain a sterile field.
Maintain and re-stock clinical supplies.
Manage inventory of in-office medications and check expiration dates.
Perform daily checks of refrigerator temperature and monthly checks of emergency equipment.
Ensure rooms are cleaned and sanitized after each patient.
Clean and sanitize office instruments.
Manage orders tracking to ensure patient testing is completed.
Ensure adherence to OSHA guidelines.
Complete chart review and prep for next day appointments.
Review patient charts for quality measures.
Ensure charges are dropped daily for each patient encounter.
Review records for accurate ancillary charges.
Travel to other IRMC Physician Group offices when needed.
Greet and register incoming patients and visitors.
Process patient registration forms.
Collect, scan, and update patient personal and financial information.
Run insurance verification/eligibility on every patient.
Collect payments from patients and provide receipts.
Retrieve messages from answering service/voicemail.
Answer telephone and direct calls.
Work Cerner message center pools and complete messages.
Schedule patient appointments.
Maintain copays, petty cash logs, and receipts.
Forward medical record requests to HIM.
Monitor patient reminder system for cancellations, reschedules, and no-shows.
Follow HIPAA, Confidentiality, and Security rules.
Accept and sign for mail parcels and deliveries.
Practice sterile techniques and universal precautions when accepting specimens.
Provide clerical supply needs to lead or manager.
Maintain an orderly front desk area and waiting room.
Retrieve faxes from the fax machine.
Obtain prior authorizations as required.
Perform other tasks as requested.