Medical Assistant

Ankle and Foot Centers of Georgia•Acworth, GA
•Onsite

About The Position

The podiatry Medical Assistant specializes in ankle and foot care and supports efficient clinic operations. The role includes preparing patients for examinations, assisting physicians with procedures, performing specified foot-care treatments, documenting clinical information, and helping maintain supplies, equipment, and clean treatment areas. The assistant may also support front-office tasks, including greeting patients, answering phones, scheduling appointments, data entry, and manual insurance verification. Light travel to other offices may be required for business needs. This position involves frequent patient interaction and use of Epic and other computer systems. It also includes physical tasks such as assisting patients with transfers, handling and unpacking supplies, preparing and applying casts and bandages, positioning patients for X-rays, processing instruments, and maintaining clinical areas. Duties may change as determined by management, and employees must comply with organizational policies, procedures, and conduct requirements.

Requirements

  • High school diploma or equivalent required.
  • Ability to communicate professionally and courteously with patients and clinic staff.
  • Ability to use a computer and keyboard for extended periods and to type and communicate verbally with patients and coworkers.
  • Ability to sit for at least an hour at a time and to stand and walk for up to 20 minutes at a time.
  • Ability to bend, stoop, reach, squat, and perform other routine physical tasks.
  • Ability to lift up to 5–10 pounds for basic office tasks and occasionally lift up to 30 pounds.
  • Ability to assist patients with mobility and transfers, with support from other staff members.
  • Ability to perform the physical tasks described for inventory handling, orthotics casting, X-rays, patient assistance, casting, instrument processing, procedures, medication handling, record keeping, and office cleaning.
  • Ability to travel lightly to other offices when business needs require it.

Nice To Haves

  • At least one year of experience.
  • Medical Assistant Certification.
  • Epic experience.

Responsibilities

  • Prepare patients for examinations by taking vital signs and recording medical history in Epic.
  • Escort patients to and from examination rooms and assist with getting patients into and out of treatment chairs.
  • Comply with OSHA and HIPAA regulations.
  • Schedule surgeries by coordinating with surgical centers, verifying times with patients, and preparing charts, pre-admission forms, and consent forms.
  • Assist the physician with procedures and administer injections as directed by the physician.
  • Cast for orthotics and apply below-knee casts, Low-Dye strapping, and Unna boots.
  • Perform nail debridement and callus/corn debridement, and provide dressing changes.
  • Perform X-rays and assist with positioning patients and their feet for radiographs.
  • Document phone calls, return patient messages, complete in-baskets, and update logs.
  • Order, sort, store, and replenish supplies; restock examination rooms and maintain back-office inventory.
  • Clean examination areas, chairs, counters, and other touched surfaces; set up instruments and equipment; clean the sterilizer; and maintain office and waiting-room cleanliness.
  • Process instruments by rinsing, cleaning, packaging, and sterilizing them.
  • Unpack incoming medical products and supplies and place them in appropriate storage areas.
  • Draw and deliver medications to treatment rooms with accurate medication and dose handling.
  • Assist with front-office work when needed, including greeting patients, answering office phones, data entry, scheduling appointments, and manual insurance verification.
  • Perform other duties considered appropriate by management.
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