Medical Assistant - Willing to Train!

Eye Care Partners•Granite City, IL

9d•Onsite

About The Position

EyeCare Partners is hiring a Medical Assistant (Ophthalmic Technician) for Quantum Vision Centers in Granite City, Illinois. The Ophthalmic Technician supports an Ophthalmologist by performing initial testing and helping provide excellent patient care. The role involves interacting with patients, preparing them for examinations and procedures, documenting information in electronic medical records, and helping maintain clinic flow and exam-room readiness. Travel to other area locations is required as needed, with mileage reimbursement. The position is full-time. Offices operate Monday through Friday, 8 a.m. to 5 p.m., and Saturday, 8 a.m. to 1 p.m. Employees may occasionally need to work earlier or later and must be able to work over 40 hours when business needs require it.

Requirements

High school diploma or GED.
At least one year of related experience and/or training, or an equivalent combination of education and experience.
Excellent, empathetic patient-care skills and a professional, courteous communication style.
Ability to comply with HIPAA confidentiality standards when communicating patient information.
Ability to coordinate and cooperate with employees at all levels.
Organizational skills and focus on tracking patient care and improving patient flow.
Initiative, adaptability, and willingness to learn and accept change.
Team-oriented, patient-focused approach to creating a positive work environment.
Ability to work over 40 hours to meet business needs and to work weekends when applicable.
Reliable transportation that allows travel among multiple work locations with minimal notice.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Experience using EMR systems, computer proficiency, and ability to learn new applications quickly.
Ability to meet the physical requirements of the role, including frequent walking, sitting, and standing; bending, stooping, and reaching; handling items up to 25 pounds; fine motor use of hands; and visual and auditory acuity.

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred but not required.
Working knowledge of eye anatomy, diseases, symptoms, and ocular medications.

Responsibilities

Provide courteous, professional customer service to patients in person and by phone.
Anticipate physician needs and help maintain clinic flow, respecting patients’ and physicians’ time and schedules.
Follow company policies and procedures, including HIPAA requirements.
Verify patient information; interview patients; record medical history, current medications, and reason for visit.
Enter patient data into the Electronic Medical Record (EMR).
Assess eye condition by observing pupils, eye muscles, visual acuity, and extraocular movements.
Perform dilation, refraction, pressure checks, and diagnostic tests, including visual fields, OCT, GDX, IOL master, auto refraction, and topography.
Document medical visits and procedures accurately and thoroughly as the Physician performs them.
Prepare patients for treatments and minor procedures, and measure and record vital signs as required.
Open and close exam rooms as needed; clean and stock examination, treatment, laser, and other assigned rooms; maintain drug counts.
Perform general office duties and cleaning as assigned by the manager.
Travel to other locations in the area as needed.