Medical Assistant START

MercyFirst•Syosset, NY

1d•Onsite

About The Position

MercyFirst is hiring a full-time, onsite Medical Assistant for its START / Refugee Services program in Syosset. Reporting to the Nursing Supervisor, the Medical Assistant supports the medical team in providing safe, knowledgeable medical assistance to youth in foster care and residential settings, and completes general clerical duties for the Medical Program. The role serves children who may have experienced trauma, violence, abandonment, poverty, substance abuse, or other serious challenges, with their safety and health among the program’s priorities. Employment is contingent on completing onboarding, background checks, and the Office of Refugee Resettlement suitability process. Candidates working directly with children must provide proof of immunity to specified vaccine-preventable diseases; the funding source also requires proof of MMR, Varicella, and DTaP vaccination or acceptable titer results. The position requires a high school diploma or equivalent, at least one year of related experience, a valid driver’s license and satisfactory driving record for most positions, and bilingual Spanish proficiency.

Requirements

High school diploma or equivalent.
At least one year of related experience.
Bilingual Spanish proficiency.
Knowledge of infection control.
Good organizational skills.
Ability to communicate effectively both verbally and in writing.
Knowledge of Microsoft Word, electronic health records, and medical terminology.
Valid driver’s license and satisfactory driving record for most positions.
Complete onboarding and background-check requirements and the Office of Refugee Resettlement suitability process.
For work directly with children, provide proof of immunity to respiratory-route vaccine-preventable diseases, including Varicella, MMR, DTaP, and Influenza; the funding source specifically requires proof of MMR, Varicella, and DTaP vaccination or acceptable titer results.
Willingness to commit to MercyFirst’s mission, core values, Sanctuary Commitments, and Diversity, Equity, Inclusion and Belonging principles.

Responsibilities

Conduct work in compliance with legal and regulatory requirements, agency policies, and procedures.
Maintain good attendance, arrive on time, and accurately complete attendance records.
Safeguard confidential information and maintain professional boundaries with clients and staff.
Complete required training and accurately document job-related activities and observations in a timely manner.
Communicate accurate information to supervisors and communicate professionally with children, families, peers, and outside agencies or vendors.
Demonstrate cultural competence and adapt to changing needs and responsibilities.
Organize tasks, data, supplies, and work areas; manage time effectively and seek to improve departmental and agency effectiveness.
Help maintain a safe and secure environment for clients.
Take vital signs, triage patients, and obtain specified laboratory specimens.
Administer hearing and vision tests and perform EKG tests as ordered by a physician.
Conduct infection-control inspections of examination rooms between patients and after clinic sessions, and instruct staff on proper infection-control techniques.
Organize supplies and stock examination rooms.
Enter data into the electronic health record and perform other data-entry duties.
Coordinate specialty-care and dental referrals, including outreach to external providers to obtain medical findings and records.
Track and process invoices for payment with the Fiscal department.
Answer phone calls and emails and respond professionally and promptly.
Communicate emergency information to the medical provider, director, or supervisor in a timely manner.
Schedule appointments and request medical records.
Conduct medical and program supply inventories.
Assist with special projects.

Benefits

Comprehensive health insurance, including medical, dental, and vision plans for employees and their families.
403(b) retirement benefits.
Employer-paid life insurance and long-term disability insurance.
Generous paid time off, including vacation, personal, and sick time, plus 12 paid holidays.
Free employee assistance program through National EAP.
Insurance discounts for staff and their families.
Training to support professional and personal development.
Employee wellness program.
Employee recognition activities.
$1,000 hiring bonus after 500 worked hours.