Medical Assistant - Per Diem (North Brunswick, NJ)

PM Pediatrics•North Brunswick, NJ

About The Position

The Medical Assistant supports departmental functions aligned with PM Pediatrics’ mission, vision, and goals. In a pediatric urgent care setting, the role assists with primary patient care based on individual patient needs and within the medical assistant’s scope of practice, under a physician’s direct supervision. The position maintains effective working relationships with patients and families, physicians, employees, volunteers, and vendors. The Medical Assistant provides clinical and administrative support for providers, patients, and office operations; completes patient intake and routine clinical tasks; helps maintain clean, stocked, and orderly care areas; and responds to patient needs and emergencies. The role also supports quality control, protects confidential patient information, and provides exceptional customer service.

Requirements

High school diploma or GED.
Prior experience and/or education as a Medical Assistant.
Knowledge of EKG placement and processing in children.
Ability to obtain laboratory tests via nasal swab and venipuncture.
Professional and friendly demeanor.
Strong communication and organizational skills.
Prior pediatric experience.
Ability to multitask in a fast-paced environment.
Comfort with computers and Microsoft Office Suite.
Willingness to learn medical software.

Nice To Haves

Venipuncture experience preferred.
Experience with medical records preferred.

Responsibilities

Provide clinical and administrative support for providers, patients, and office operations.
Greet and register patients, obtain medical histories and vital signs, and complete intake.
Prepare patients for X-rays.
Perform and document routine laboratory tests, such as throat and urine cultures.
Irrigate wounds and assist with wound care.
Assist with laboratory quality control testing.
Support patient care within the scope of practice as part of the patient care team.
Keep exam rooms and front reception stocked with supplies; maintain order and cleanliness in the waiting room.
Follow standard safety practices and precautions.
Respond to patients in distress and notify the medical team, including the nurse, urgent care technician, and physician.
Follow policies and procedures, and report needed changes to the management team.
Protect confidential patient care information.
Take ownership of challenging requests and seek opportunities to add value to the work.
Assist patients with complaints and take an active role in service recovery when needed.
Perform other duties as needed, including applying splints and assisting nurses or providers with medical procedures.
Provide exceptional customer service.