Medical Assistant

U.S. Urology Partners•Avon, IN

12d

About The Position

The Medical Assistant provides administrative and clinical support to clinics, working independently and collaboratively while treating colleagues with respect and consideration. Duties may vary by office location and department structure. The role includes handling patient communications, scheduling and records, preparing examination rooms and patients for visits, obtaining and recording vital signs, and assisting physicians with office procedures without administering medications. The Medical Assistant collaborates with nurses to provide high-quality patient care, maintains knowledge of OSHA requirements, and completes required training and in-services. Travel to other clinics may be needed; travel is primarily local during the business day, with some out-of-area and overnight travel possible. The position operates in a professional office environment and routinely uses standard office equipment.

Requirements

High school graduate or equivalent.
Medical Assistant degree from an accredited vocational institution, or a community college course in Medical Assisting.
Thorough knowledge of computer information systems.
Ability to solve practical problems and handle a variety of concrete variables where limited standardization exists.
Ability to interpret written, oral, diagram, or schedule-form instructions.
Ability to meet the role’s physical demands, including frequently standing, walking, sitting, using hands, reaching, stooping, kneeling, crouching, crawling, and talking or hearing; frequently lifting or moving up to 10 pounds and occasionally up to 25 pounds.
Ability to travel to other clinics as needed.

Nice To Haves

At least one year of experience preferred.
Certification in Medical Assisting strongly preferred.

Responsibilities

Answer incoming phone calls, address patient requests, and schedule appointments as needed.
Contact patients who miss appointments and reschedule them as needed.
Distribute patient records to medical staff, prepare new-patient charts, and ensure medical information is accurate and available to appropriate personnel.
Process outgoing patient referrals as required; check out and discharge patients and collect necessary copayments.
Maintain properly stocked supplies and an effective work area.
Schedule patient appointments and medical procedures, including X-rays and diagnostic testing, using the EMR system as needed.
Obtain insurance authorizations for surgical and diagnostic services.
Prepare examination rooms, make necessary patient-care supplies available, clean rooms, and restock supplies.
Greet patients courteously, escort them to the lab or examination room, and help prepare them for appointments, including placing personal belongings appropriately.
Ensure medications brought by patients are placed in their charts.
Verify patient history before the physician visit.
Obtain and record patients’ weight, blood pressure, respiration, and pulse in the EMR.
Assist physicians with office procedures as a second pair of hands; do not administer medications.
Collaborate with RNs and LPNs to provide high-quality patient care.
Maintain working knowledge of OSHA compliance standards and apply applicable policies and procedures.
Complete required training and in-services on time, including annual OSHA training and PPD placements.
Travel to other clinics as needed.