Medical Assistant

VITALSKIN PHYSICIAN MANAGEMENT LLC•Urbana, IL

6d•$20 - $24

About The Position

The Medical Assistant provides clinical expertise to help ensure patients receive high-quality, efficient care. The role involves direct communication with patients, critical thinking, problem-solving, and working directly with Providers in a clinical setting. The listed schedule is 7:45 a.m.–5:00 p.m., with the current schedule split between Mattoon on Mondays and Thursdays and Urbana on Wednesdays and Fridays; Tuesday is off. Exact hours and duties may vary by location and organizational needs. The Medical Assistant supports patient visits and procedures, maintains complete patient charts and organized exam rooms, and performs clinical and administrative tasks. The role also supports patient safety, infection control, confidentiality, and a safe, clean clinical environment. Some travel to other clinical offices may be required.

Requirements

Critical-thinking skills, flexibility, and a positive attitude.
Strong organizational skills.
Ability to travel to other clinical offices as needed.
Friendly, cheerful, and helpful approach to patients and others.
Ability to meet the needs of patients and others while following office policies and procedures.
Ability to sit and stand for prolonged periods and work with a computer.
Ability to lift at least 15 lbs.

Nice To Haves

At least 1 year of experience in a medical office or other healthcare setting.
Previous experience as a Medical Assistant.
Medical office front desk experience.
Current Basic Life Support (BLS) certification.
Familiarity with third-party payer systems, including Medicare, Medicaid, commercial, and Department of Health programs.

Responsibilities

Assist Providers during patient office visits by rooming patients, collecting and presenting HPI, entering pertinent medical history, updating medications, obtaining consents, printing relevant handouts, providing quotes, and recording vital signs.
Scribe for basic and complex office visits, including visits involving cosmetic services and procedures.
Anticipate patient and physician needs and prepare accordingly.
Prepare and review patient charts before appointments; ensure completeness and resolve deficiencies using internal and external resources.
Use EMR and EMN to retrieve patient history, pathology, and other documentation.
Organize, clean, maintain, and restock exam rooms.
Set up and assist Providers with medical and cosmetic procedures, including shave and punch procedures, EE, biopsies, Botox, and fillers.
Provide post-procedure instructions, including biopsy and wound-care instructions.
Initiate and complete biologic prior authorizations and prescriptions.
Manage the autoclave and clean dermatologic instruments.
Assist with medication management and counsel patients, including on skincare regimens.
Remove sutures and change dressings as directed.
Contact patients with pathology results.
Perform phlebotomy as needed.
Support DPT codes and billing issues.
Complete administrative tasks, including forms, prescription refills, referrals, patient education materials, document scanning, and record maintenance.
Assist with scheduling, rescheduling, and confirming appointments, and verify patient demographics and insurance information.
Answer phones, triage patient calls, take messages, and troubleshoot patient concerns.
Assist with ordering, receiving, and stocking office supplies.
Support the training of other Medical Assistants or team members.
Demonstrate proper hand hygiene and follow universal precautions.
Provide patient care in a manner that promotes safety and minimizes healthcare errors.
Maintain confidentiality when interacting with patients, families, personnel, and the public.
Handle and dispose of biohazardous waste appropriately.
Follow infection-control protocols and sterilization procedures.
Support a safe, clean, and organized clinical environment.