Global Clinical Float Medical Assistant | Allergy

The South Bend Clinic•Elkhart, IN

5d•Onsite

About The Position

This position is for a Medical Assistant in the Allergy department. The role involves managing patient flow, performing clinical procedures, documenting patient care, and ensuring patient needs are met. The Medical Assistant will also be responsible for maintaining equipment logs, verifying insurance, responding to emergencies, and assisting physicians. Cross-training in other positions may be required. Proficiency with EMR systems and adherence to HIPAA guidelines are essential.

Requirements

Certified Medical Assistant or non-certified with related experience.
Team player, professional, patient focused, detail oriented and ability to multi-task.
Possess excellent organizational and communication skills.
Ability to work with different physicians at a moment notice and anticipate the needs of that physician.
Proficiency with computers including EMR.
Assists with clinical procedures specific to department.
Proficient clinical skills including medication administration, height, weight, BP reading, and injections.

Responsibilities

Provides ongoing triage and management of office flow to meet patients’ medical and service needs in order to maintain optimal patient flow.
Performs the technical component of the department’s clinical procedures competently.
Documentation of all patient care is thorough, objective, concise, and follows appropriate legal guidelines.
Communication of all patient care is thorough, objective, concise, and follows appropriate legal guidelines.
Receives patients professionally in waiting area and rooms them per department protocol.
Maintains accurate/current logs for equipment, i.e., refrigerator temp, autoclave, eyewash, crash cart, etc.
Verifies patient insurance coverage for pre-certification, referrals and/or authorizations and documents in Epic.
Applies knowledge of general insurance guidelines and requirements to help direct patient care.
Appropriately responds to emergency situations.
Cross trains in other positions where appropriate as determined by manager.
Exhibits computer systems knowledge and proficiency as necessary to perform job functions.
Demonstrates the attitudes and behaviors of The South Bend Clinic Service Standards.
Performs other duties as assigned when appropriate.
Adheres to HIPAA guidelines set forth in Clinic policies and procedures.