Medical Assistant

Urology of Virginia PLLC•Suffolk, VA

12d•$18 - $22

About The Position

Urology of Virginia is dedicated to improving patients’ lives through exceptional urological care and service. The practice serves Hampton Roads and northeastern North Carolina and emphasizes compassionate, patient-focused care, professionalism, teamwork, accountability, and excellence. The Medical Assistant carries out clinical tasks delegated by a physician and supports healthcare professionals in delivering effective, high-quality patient care. The role includes preparing exam rooms and patient charts; preparing patients for procedures and assisting providers; performing procedures such as phlebotomy, bladder scans, and catheter changes; collecting specimens and conducting CLIA-waived testing; educating patients; documenting care in electronic medical records; handling patient calls and triage; and obtaining authorizations and pre-certifications. Urology of Virginia is an equal opportunity employer. Applicants and employees are evaluated without regard to legally protected characteristics, and this policy applies to employment practices including recruitment, assignments, compensation, and training.

Requirements

Certification as a Medical Assistant or equivalent.
Successful completion of secondary education in medical assisting or another nursing-related field of study.
Ability to multitask and work in a fast-paced environment.
Excellent customer service skills.
Ability to lift, push, or pull at least 50 pounds.

Responsibilities

Demonstrate the practice’s core values by putting patients first, being accountable, collaborating, pursuing excellence, and communicating clearly and professionally.
Prepare, clean, and stock exam rooms before and between patient visits, and prepare patient charts as needed.
Prepare patients for in-office procedures and assist providers with examinations, treatments, and tests.
Perform required procedures, including phlebotomy, bladder scans, and catheter changes.
Collect and correctly label laboratory specimens, including blood, urine, and biopsy tissue.
Perform CLIA-waived laboratory testing in accordance with UVA and practice policies and guidelines.
Use appropriate personal protective equipment and follow safe handling and disposal protocols for medical equipment and materials.
Provide patient education and training, including self-catheterization, bladder irrigations, pre-operative instructions, and post-operative care.
Use electronic medical records to document and chart patient information, including phone encounters, appointment scheduling, lab results, and provider orders.
Cover patient-triage phones, including prescription refills and appointment scheduling; answer, document, and route incoming patient calls as appropriate.
Obtain authorizations and pre-certifications for clinical treatments, examinations, diagnostic testing, and prescriptions as required by patients’ health plans.