About The Position

In our compassionate Outpatient Behavioral Health department, you’ll build meaningful relationships with patients, collaborate with a dedicated team of behavioral health professionals, and thrive in a supportive, patient-centered environment. If you’re passionate about improving mental health and making a positive impact in the lives of others, apply today!

Requirements

  • High school diploma or equivalent is required.
  • Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
  • CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.
  • BLS required within 30 days of hire/transfer
  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

Responsibilities

  • Check schedules and organize patient flow efficiently.
  • The position works directly with patients, answering phones, scheduling follow-up appointments, verifying insurance, obtaining insurance and medication authorizations, etc.
  • Escort patients to exam/procedure rooms.
  • Take patient vitals.
  • Collect patient information/history, take vitals, and perform screenings per provider guidelines. Relay instructions to patients and families with clarity and compassion.
  • Send and receive patient medical records in compliance with HIPAA and other regulations.
  • Clean exam/procedure rooms and equipment between visits to maintain infection control and perform scheduled cleaning and record-keeping.
  • Answer calls, providing pertinent information and patient education as directed.
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