Medical Assistant - Part-Time

TriHealth • Blue Ash, OH

9d • Onsite

About The Position

At TriHealth’s Mount St. Joseph University Health Services, the Medical Assistant is part of a student-first care team, supports a Nurse Practitioner, and helps students maintain their health. The position provides direct patient care in a primary care office and works with care delivery providers to identify gaps in care, contact patients to schedule required care, and follow up on referrals. The Non-Certified Medical Assistant provides pre-visit planning, coordinates messages through electronic portals, assists with transitions of care, acts as a clinical liaison to the physician care plan, and communicates with patients. The role also participates in process improvement and supports clinical goals and outcomes, including patient satisfaction and engagement. Other job-related duties may be assigned to meet department needs. The role supports the mission, values, and management of TriHealth Physician Practices.

This is a part-time position of 24 hours weekly at Mount St. Joseph University Health Services, 672 Neeb Road, Cincinnati, Ohio. Office hours vary between 8:00 a.m. and 4:30 p.m. TriHealth describes a welcoming campus environment, career growth opportunities, a comprehensive benefits package, and competitive pay based on education and experience.

Requirements

• High school diploma or GED.
• EKG skills.
• Injection skills.
• Venipuncture skills.
• Ability to perform common laboratory tests according to established CLIA guidelines and TriHealth policy.
• Basic Life Support (BLS) for Healthcare Providers certification required.
• Strong clinical care, customer service, communication, and teamwork skills.

Responsibilities

• Perform adult and/or pediatric primary-care rooming processes, including clinical procedures, immunizations, venipuncture, and point-of-care testing.
• Follow protocols and policies for scheduling, clinical procedures, and appropriate use of medical equipment.
• Document clinical calls and patient rooming information accurately and completely; enter orders, pend prescriptions, note the current pharmacy, and complete order-result workflows.
• Address patient messages by phone and MyChart in a timely manner and escalate patient issues as appropriate.
• Demonstrate clinical competency after orientation and annually.
• Maintain knowledge of population health and support wellness, prevention, and chronic disease management.
• Participate in efforts to close gaps in care, including pre-visit planning and daily huddles, and inform physicians of potential barriers to care.
• Understand adult and/or pediatric preventive medicine schedules, including age-based wellness checks, appropriate vital signs and labs, immunizations, screening tools, and patient education.
• Identify and communicate with providers about patient wellness, chronic diseases, utilization, and care gaps.
• Attend continuing-education training, including Lunch and Learns and other opportunities.
• Collaborate in patients’ longitudinal care with wrap-around services such as behavioral health, complex care nursing, social workers, and community health workers.
• Provide basic community resources to patients experiencing social determinants of health and provide education and coaching for wellness and chronic disease management.
• Maintain the safety and cleanliness of the treatment area.
• Use medical equipment according to principles of clean and sterile procedures.
• Demonstrate dependability, including attendance, punctuality, and timely performance of duties.
• Follow TriHealth SERVE Standards and ALWAYS Behaviors, including welcoming and assisting patients and guests, addressing service issues, respecting differences and contributions, maintaining a clean and safe environment, using resources efficiently, and showing courtesy and compassion.

Benefits

• Comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement plans, and tuition reimbursement.
• Career growth opportunities.
• Competitive pay based on education level and experience.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED