Medical Assistant Urgent Care

Complete Health•Pell City, AL

5d•$17 - $23•Onsite

About The Position

Assists in the examination and treatment of patients under the direction of healthcare providers. This role involves a variety of clinical tasks, patient interaction, and administrative duties within an urgent care setting.

Requirements

Clinical Medical Assistant or Certified Medical Assistant active certificate; OR equivalent from a two-year college or technical school; OR six months to one-year related experience and/or training; OR equivalent combination of education and experience to be determined by leadership.
Knowledge of Word Processing software, Internet software, EMR systems (Athena preferred), and Database software.
Ability to stand and walk for extended periods.
Full range of body motion, including handling and lifting patients and equipment.
Ability to lift and carry items weighing up to 30 pounds.
Ability to assist in moving patients weighing up to 300 pounds.
Regular exposure to bodily fluids and adherence to strict safety and hygiene protocols.

Responsibilities

Interviews patients and accurately records vital signs such as manual BP, pulse rate, temperature, O2 level, weight, and height into the EMR.
Prepares and stocks exam rooms for patient examinations.
Hands instruments and materials to providers as directed for procedures.
Cleans and sterilizes instruments.
Performs EKGs, urinalysis, strep tests, flu tests, COVID tests, mono tests, pregnancy tests, and checks patients' A1C.
Administers injections (intramuscular, intradermal, subcutaneous) per provider's orders.
Manages patient portal messages, refills medications, orders additional labs or imaging, completes prior authorizations, and completes precertification for imaging.
Communicates effectively and instructs patients and/or their families as directed by the provider.
Calls patients to discuss results as directed by the provider, maintaining patient confidentiality.
Enters data into the EMR to maintain office and patient records.
May perform duties outside of normal responsibilities as needed or directed by supervision, such as assisting with patient check-in.
Performs blood draws competently and expediently with minimal patient discomfort.
Assists patients with mobility and transport needs, including helping patients in and out of wheelchairs or exam tables, escorting or transporting patients, ensuring comfort and safety, monitoring patients during transport, maintaining cleanliness of transport equipment, and providing emotional support.