Medical Assistant, MIST

Sutter Health•Mountain View, CA

About The Position

Provides clinical and clerical support to providers and patient care teams through back-office and patient-related tasks that support high-quality care. Helps maintain smooth patient and departmental workflows and assists the patient care team in implementing the medical plan of care. Uses education, technical competence, and patient interaction skills to gain the confidence and cooperation of patients, their families or support groups, and other healthcare providers. Performs all duties under the direction of a clinician. The role is a regular, non-exempt, full-time position with a Monday–Friday schedule, 8-hour day shifts, and occasional weekend requirements. Employees may handle hazardous drugs as part of their work, in accordance with applicable NIOSH and USP 800 guidelines.

Requirements

High school diploma or GED.
Graduate of a Medical Assistant program; diploma must be presented within 90 days.
Completion of a 160-hour Medical Assistant externship, verified on the MA school website.
Basic Life Support (BLS) Healthcare Provider certification.
One year of recent relevant experience.
General knowledge of medical procedures, views, and equipment.
Basic understanding of human anatomy, physiology, pathology, and medical terminology.
Competence and validation in basic Medical Assisting skills, such as taking vital signs, preparing patients for examination, and administering injections.
Ability to interpret written, oral, diagram, or schedule-form data and instructions.
Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
Time-management and organizational skills, including prioritizing assignments and meeting deadlines within standardized procedures and scientific methods.
General knowledge of computer applications, including Microsoft Office Suite (Word, Excel, and Outlook) and electronic health records.
Ability to work independently and as part of a team, including handling multiple tasks and interruptions.
Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
Ability to build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Responsibilities

Provide clinical and clerical support to providers and patient care teams.
Perform back-office and patient-related tasks supporting high-quality patient care.
Help ensure smooth patient and workflow within the department.
Assist the patient care team in implementing the medical plan of care.
Use patient interaction skills to gain confidence and cooperation from patients, their families or support groups, and healthcare providers.
Perform duties under the direction of a clinician.
When applicable, manage, store, prepare, receive, unpack, transport, dispose of, or administer hazardous or potentially hazardous drugs in accordance with NIOSH and USP 800 guidelines.