Medical Assistant

Pediatric Associates Family of Companies•Houston, TX

About The Position

The Medical Assistant performs quality, team-based patient care under the direct supervision of a clinician, supporting clinical and administrative functions that promote health and wellness in a safe, friendly environment. The role supports clinicians and care management teams with chronic disease management, examinations, and treatment for pediatric patients. Candidates must be fluent in both Spanish and English. The position is patient-facing and involves direct patient care. Work may rotate between the office and remote/telework, and may require travel to other office locations, with reimbursement according to company policy. Designated float staff may be assigned to multiple office locations. A $1,000 sign-on bonus is offered to eligible external new hires; internal transfers, agency candidates, temporary staff, contractors, and people converting from agency to direct employment are not eligible.

Requirements

  • Fluency in both Spanish and English.
  • High school diploma or equivalent.
  • MA diploma or certification, or at least three years of Medical Assistant experience in lieu of the diploma or certification requirement.
  • Active BLS certification.
  • Driver’s license upon hire and for the duration of employment.
  • Minimum one year of Medical Assistant experience is specified; MA diploma/certification in a healthcare setting is preferred.
  • Excellent interpersonal, organizational, and customer service skills to support and reassure pediatric patients and their families.
  • Ability to maintain effective working relationships with patients, employees, and the community.
  • Ability to multitask in a fast-paced environment.
  • Knowledge of basic medical terminology and immunization.
  • Knowledge of medical safety practices and standards.
  • Ability to plan, prioritize, and organize.
  • Clear written and verbal communication skills.
  • Critical-thinking ability, including in emergency situations.
  • Proficiency with electronic health recordkeeping systems.

Nice To Haves

  • MA diploma or certification in a healthcare setting is preferred; the posting also allows at least three years of Medical Assistant experience in lieu of the diploma or certification requirement.
  • Experience may be commensurate with education.

Responsibilities

  • Welcome and room patients; prepare exam rooms by ensuring cleanliness, infection control, and appropriate supplies.
  • Obtain and document vital signs, including height, weight, temperature, pulse, respiration, blood pressure, and pulse oximetry.
  • Collect and document patient history, medications, allergies, and chief complaint in the EMR.
  • Prepare patients for examinations and assist clinicians during routine procedures.
  • Perform basic vision, hearing, and developmental screenings.
  • Administer vaccines and medications using established protocols and buddy-check processes.
  • Collect routine lab specimens, including capillary blood, urine, throat swabs, and nasal swabs, and process them appropriately.
  • Perform point-of-care testing and operate equipment such as EKG and spirometry equipment.
  • Provide basic first aid and wound care as directed.
  • Reconcile medications and vaccines in the EMR and state registry.
  • Maintain accurate patient records and organize and scan documentation.
  • Provide patient education using approved materials.
  • Ensure proper vaccine handling and storage compliance.
  • Assist with scheduling, referrals, and completion of routine forms.
  • Respond to patient messages and escalate concerns appropriately.
  • Observe and report changes in patient condition to the clinician.
  • Maintain a safe, clean clinical environment.
  • Follow HIPAA, safety, and infection-control policies.
  • Support team workflow and assist colleagues as needed.
  • Perform other duties as assigned.

Benefits

  • $1,000 sign-on bonus for eligible external new Medical Assistant/Medical Receptionist hires; internal transfers, agency candidates, temporary staff, contractors, and individuals converting from agency to direct employment are not eligible.
  • Travel to other office locations is reimbursed according to company policy.
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