Medical Assistant Medical House Calls Program

Inova•Fairfax, VA

1d•$18 - $30•Onsite

About The Position

The Inova Health Medical House Calls Program in Fairfax is seeking a dedicated Medical Assistant 1 to join their team. This role will be Full-Time, Day Shift from Monday – Friday. The Medical House Calls program is specifically tailored to support elderly patients in their desire to age comfortably at home, aiming to minimize hospital readmissions and overall healthcare costs. This initiative is driven by an interdisciplinary team that delivers comprehensive primary care directly to patients in their homes or assisted living facilities. Typically serving patients aged 65 and above who face challenges in attending traditional medical appointments, the program primarily assists individuals managing multiple chronic conditions, coping with changes in functional ability, handling polypharmacy, and dealing with frailty or debility. The primary care services provided through this program involve intensive patient management and meticulous care coordination, with a particular focus on advance care planning. To ensure optimal patient outcomes, the program team establishes robust partnerships with various healthcare entities, including inpatient teams, hospice agencies, skilled nursing facilities, physical therapy, occupational therapy, mental health services, and county support services. Our Medical House Calls program is seeking a dedicated and compassionate Medical Assistant to join our clinical team. Our Medical Assistants provide essential clinical and administrative support to providers who deliver primary care directly in patients’ homes. While this is not a traditional patient-facing position, the role involves frequent communication with our patient population and their caregivers through telephone and MyChart. The ideal candidate will be organized, responsive, patient-centered, and committed to supporting our providers in delivering high-quality, world-class care to our homebound patients.

Requirements

High School or GED
Previous experience in a medical group practice or similar situation
Basic Life Support (American Heart Association) within 6 months of hire

Nice To Haves

1 year of clinical practice experience.

Responsibilities

Performs general patient care responsibilities including checking schedules and organizing patient flow; recording patient blood pressure, height, and weight; accompanying patients to exam/procedure room; assisting patients as needed with walking, collecting specimens, phlebotomy, administering injections, assisting physicians/nurses; preparing patient for examination and treatment; relaying instructions to patients/families; answering calls and providing pertinent information.
Performs pre-visiting planning as indicated by the physician for the vulnerable population as indicated.
Fulfills clerical responsibilities as assigned which may include: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed. Organizes medical records, including lab results, progress notes, etc. to ensure the provider has all of the necessary information available during the patient's encounter. Scans necessary medical information into the chart readying the chart for the patient's encounter. Instructs patient in basic testing requirements, e.g., clean catch urine, EKG, phlebotomy, pap tests, etc.
Fulfills environmental responsibilities as assigned which may include: setting up instruments and equipment according to protocol; cleaning exam/procedure rooms, instruments, and equipment between patient visits; ordering, sorting, and storing supplies; restocking exam/procedures rooms. Properly disposes of expired medications and supplies. Adheres to and employs appropriate sterile techniques and universal precautions guidelines. Follows guidelines for point-of-care testing, EKG techniques, and phlebotomy, as per manufacturer's requirements for equipment. Ensures equipment is in proper working order. Performs daily checks of equipment assuring it is in proper working order. Checks the environment prior to starting the clinic day to ensure there are no hazards in the hallways, no open containers, and rooms are clean and free of debris. Assists with the identification of actual and potential risks to patient safety. Reports patient safety issues to the physician and practice manager in a timely manner. Provides information to patients so they may fully utilize and benefit from the clinic services. Assists with data collection for quality improvement activities.
Communicates problems relating to patients and/or staff with the practice manager in an objective and timely manner.
Actively participates in clinic huddles and offers suggestions to better meet the needs of the patients and the clinic flow. Participates actively in quality improvement initiatives and understands the importance of quality improvement.
May perform additional duties as assigned.