Medical Assistant (USSS)

Acuity International•Cape Canaveral, FL

About The Position

The Medical Assistant provides clinical and administrative support to healthcare providers and clinical staff, including patient intake, vital signs, documentation, examination preparation, clinical supplies, and other routine duties within the individual's training and applicable scope of practice. In this role, the Medical Assistant provides administrative, clerical, and operational support to registered nurses and the medical team supporting the U.S. Secret Service program. The position requires the ability to successfully obtain a Tier 4 clearance. Full-time, permanent employment may be available upon successful completion of the clearance process. Travel may be required based on assignment and customer needs, including transportation, lodging, and other approved travel-related requirements.

Requirements

  • Completion of a Medical Assistant program.
  • Medical Assistant certification.
  • Ability to successfully obtain a Tier 4 clearance.
  • Strong communication and organizational skills.
  • Ability to work effectively in a clinical environment.
  • Ability to maintain confidentiality and professional standards.

Nice To Haves

  • Basic Life Support (BLS) certification may be required based on assignment.
  • Previous healthcare or clinical experience.

Responsibilities

  • Provide administrative and clerical support to registered nurses and other medical personnel.
  • Assist with processing medical examinations, including reviewing records for completeness and ensuring required documentation is present.
  • Organize, prepare, and maintain medical examination records and related documentation.
  • Perform data entry and update examination information in designated systems and databases.
  • Scan, upload, index, and organize medical records and examination documentation in accordance with established procedures.
  • Track examination status, outstanding documentation, and pending administrative requirements.
  • Identify missing or incomplete documentation and communicate discrepancies to the appropriate team member for resolution.
  • Support examination workflow coordination to ensure records are processed accurately and within established timelines.
  • Maintain organized electronic and physical files, as applicable, in accordance with program procedures.
  • Follow established protocols for handling confidential medical information and protecting sensitive records.
  • Communicate with registered nurses and authorized team members regarding examination processing needs and administrative follow-up.
  • Assist with quality assurance checks to verify the accuracy and completeness of processed examination records.
  • Perform other administrative and operational duties as assigned to support program requirements.
  • Provide professional and courteous service.
  • Maintain accurate and timely documentation.
  • Follow established clinical and organizational procedures.
  • Maintain confidentiality of patient and organizational information.
  • Demonstrate reliability, professionalism, and teamwork.
  • Communicate concerns or issues to the appropriate supervisor.
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