Medical Assistant (USSS)

Acuity International•Cape Canaveral, FL

About The Position

The Medical Assistant provides clinical and administrative support to healthcare providers and clinical staff, including registered nurses and the medical team supporting the U.S. Secret Service program. The role supports patient intake, vital signs, documentation, examination preparation, clinical supplies, and other routine duties within the individual's training and applicable scope of practice. Its administrative work includes processing, organizing, and maintaining medical examination records and related documentation, updating information in designated systems, tracking examination status, and supporting accurate and timely examination workflows. The candidate must be local to the Cape Canaveral, Florida area and able to successfully obtain a Tier 4 clearance. Full-time, permanent employment may be available upon successful completion of the clearance process. Travel may be required based on assignment and customer needs, including transportation, lodging, and other approved travel-related requirements. Work is normally performed in a typical interior/office work environment.

Requirements

  • Completion of a Medical Assistant program.
  • Must be able to successfully obtain a Tier 4 clearance.
  • Must be local to the Cape Canaveral, Florida area.
  • Strong communication and organizational skills.
  • Ability to work effectively in a clinical environment.
  • Ability to maintain confidentiality and professional standards.

Nice To Haves

  • Previous healthcare or clinical experience.
  • Basic Life Support (BLS) certification may be required based on assignment.

Responsibilities

  • Provide administrative and clerical support to registered nurses and other medical personnel.
  • Assist with processing medical examinations by reviewing records for completeness and confirming required documentation is present.
  • Organize, prepare, and maintain medical examination records and related documentation.
  • Enter data and update examination information in designated systems and databases.
  • Scan, upload, index, and organize medical records and examination documentation according to established procedures.
  • Track examination status, outstanding documentation, and pending administrative requirements.
  • Identify missing or incomplete documentation and communicate discrepancies to the appropriate team member for resolution.
  • Support examination workflow coordination to ensure records are processed accurately and within established timelines.
  • Maintain organized electronic and physical files, as applicable, in accordance with program procedures.
  • Follow protocols for handling confidential medical information and protecting sensitive records.
  • Communicate with registered nurses and authorized team members about examination processing needs and administrative follow-up.
  • Assist with quality assurance checks to verify the accuracy and completeness of processed examination records.
  • Perform other administrative and operational duties as assigned to support program requirements.
  • Provide professional and courteous service; maintain accurate and timely documentation; follow established clinical and organizational procedures; preserve confidentiality; demonstrate reliability, professionalism, and teamwork; and communicate concerns or issues to the appropriate supervisor.
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