Medical Assistant - Union City Family Practice

Highmark Health • Union City, CA

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About The Position

Under the direction of a provider and as a member of the health care team, the Medical Assistant helps coordinate patient examinations, treatment, and health care planning. The role also supports patient care and office operations by following established protocols, policies, procedures, and standardized workflows.

The Medical Assistant prepares and rooms patients, gathers and documents vital signs and health information, reviews medication and social history, supports screenings, and performs approved back-office testing. The role assists providers with examinations and procedures, may serve as a scribe with additional training, and follows up with patients and communicates test results under provider direction.

Additional duties include maintaining and preparing examination rooms, monitoring medical-supply inventory, cleaning and sterilizing instruments, checking laboratory controls and equipment, administering and documenting medications, recording information in the electronic health record, and performing clerical office functions. Floating or travel between physician office locations may be required.

Requirements

• High school diploma/GED or completion of a Medical Assistant program.
• For employees who graduated from a Medical Assistant program within the past five years or can prove one year of Medical Assistant work experience within the past three years: complete certification training and/or attempt testing within 30 days of hire and obtain certification within 120 days of hire.
• Accepted Medical Assistant certifications include NHA, AAMA, AMT, NCCT, and AMCA.
• American Heart Association CPR.
• Act 34 Criminal Background Clearance Certificate.
• Act 33 Child Abuse Clearance Certificate.
• Act 73 FBI Fingerprinting Criminal Background Clearance Certificate.
• Comply with HIPAA, company privacy and information-security policies, the Code of Business Conduct, applicable laws and regulations, and required training.

Nice To Haves

• Associate's degree.

Responsibilities

• Coordinate patient care under the supervision of a health care provider using a team-based approach.
• Prepare and room patients according to standardized workflows.
• Obtain and document vital signs, patient information, patient history, tobacco screening, and medication screening.
• Assist with depression screening and complete annual wellness visit screenings.
• Review and update medication lists in the electronic health record and review and update patients' social histories.
• Pend or cue up orders for age-appropriate screenings, prescriptions, refills, or other orders when applicable and in accordance with AHN-approved protocols.
• Perform back-office testing in accordance with approved AHN protocols and policies.
• Assist providers with examinations and procedures; may serve as a scribe after additional training.
• Follow up with patients at designated intervals through their preferred method and notify patients of test results under provider direction.
• Prepare examination rooms and maintain adequate supplies in patient treatment areas according to inventory standards.
• Clean and sterilize instruments according to AHN policy and manufacturer guidelines.
• Perform assigned laboratory controls and equipment checks.
• Administer and accurately document medications in accordance with policy and safe practice.
• Document accurately in the electronic health record according to established standards and workflows.
• Perform clerical office functions and other duties as assigned.
• Float or travel between physician office locations if required.

Benefits

• $1,000 sign-on bonus for eligible external hires. Recipients must remain with AHN for at least one year; rehires must not have worked with AHN during the previous 12 months to qualify.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED