Medical Assistant - General Medicine

Neighborhood Healthcare•Escondido, CA

About The Position

The Medical Assistant supports providers, advanced providers, and registered nurses in delivering patient-centered care in a dynamic, fast-paced team environment. The role communicates with patients and performs clinical services to support high-quality care. The schedule is Monday through Friday, 8:00 pm–5:00 pm. The position provides direct patient care, supports provider workflows, and completes clinical administration using electronic health records. The Medical Assistant may also assist care teams in women’s health and pediatrics as needed. The role requires compliance with safety, infection-control, privacy, and corporate-integrity requirements. Neighborhood Healthcare is a private, nonprofit 501(c)(3) community health organization whose mission is to improve the health and happiness of the communities it serves by providing quality care to all, regardless of situation or circumstance.

Requirements

Valid Medical Assistant Certificate from an accredited program.
Current Basic Life Support (BLS) certification upon hire, maintained as a condition of employment; courses must follow AHA guidelines or meet recognized BLS standards through an approved equivalent provider.
Familiarity with medical procedures and terminology.
Intermediate computer and data-entry skills.
Sound judgment to anticipate the needs of patients and providers.
Flexibility when priorities change and deadlines are time-sensitive.
Ability to communicate and provide care using emotional and cultural intelligence.
Compassion toward patients and team members.
Ability to manage multiple tasks simultaneously.
Ability to work both independently and as part of a team.
Ability to handle highly confidential information professionally and ethically.
Ability to meet the stated physical demands, including lifting and carrying, frequent standing and walking, bending and reaching, fine-motor clinical and computer tasks, assisting with patient positioning or mobility, and pushing or pulling equipment.

Nice To Haves

Bilingual English/Spanish skills are highly preferred.
Experience with an electronic health records system is preferred.

Responsibilities

Communicate with patients and perform clinical care services.
Take patient vital signs and obtain intake information.
Perform blood draws, vaccinations, nebulizer treatments, ear lavages, and EKGs.
Discuss patient needs and provide education and resources.
Stock, clean, and prepare exam rooms for examinations and procedures.
Coordinate provider workflows to support efficient patient care.
Ensure providers have pertinent information for visits, including diagnostic images, laboratory results, and required screenings.
Assist providers and care teams in women’s health, pediatrics, and general medicine as needed.
Use electronic health records to order, process, and document clinical treatment plans as directed by a provider.
Communicate information to patients by telephone or email under the direction of a provider or registered nurse.
Provide requested patient documents after checking that forms are complete, accurate, and executed by the provider.
Complete ongoing and annual training required for position compliance.
Follow safety procedures, report injuries and unsafe conditions, use appropriate body mechanics, and follow infection-control procedures, including blood-borne pathogen protocols.
Protect confidential patient, employee, and volunteer information and access it only as needed for business purposes.
Comply with corporate-integrity and security obligations and report unethical, fraudulent, or unlawful activity.