Medical Assistant - General Medicine

Neighborhood Healthcare•Escondido, CA

1d•$25 - $35

About The Position

The Medical Assistant supports providers, advanced providers, and registered nurses in delivering patient-centered care in a dynamic, fast-paced team environment. The role communicates with patients and performs clinical services to support high-quality care. The schedule is Monday through Friday, 8:00 am to 5:00 pm. The position provides direct patient care, supports provider workflows, and completes clinical administration. The Medical Assistant may also assist care teams in women’s health, pediatrics, and general medicine as needed. A valid Medical Assistant certificate from an accredited program is required, as is current Basic Life Support (BLS) certification upon hire and throughout employment. BLS courses must follow AHA guidelines, with approved equivalent providers accepted. Neighborhood Healthcare is a private, nonprofit community health organization serving more than 95,000 people annually through medical, dental, and behavioral health services. Its mission is to improve community health and happiness by providing quality care to all, regardless of situation or circumstance.

Requirements

Valid Medical Assistant Certificate from an accredited program.
Current Basic Life Support (BLS) certification required upon hire and maintained as a condition of employment; training must follow AHA guidelines or recognized equivalent standards.
Familiarity with medical procedures and terminology.
Intermediate computer and data-entry skills.
Use sound judgment to anticipate patient and provider needs.
Flexibility to manage changing priorities and time-sensitive deadlines.
Use emotional and cultural intelligence to provide appropriate communication and patient care.
Demonstrate compassion toward patients and team members.
Ability to manage multiple tasks simultaneously.
Ability to work both as part of a team and independently.
Ability to handle highly confidential information professionally and ethically.
Ability to meet the role’s physical demands, including frequent lifting/carrying up to 15 pounds, occasional lifting/carrying up to 25–30 pounds, frequent standing and walking, bending, reaching and stooping, occasional kneeling or squatting, fine motor clinical and computer tasks, assisting with patient positioning or mobility, and pushing or pulling equipment.

Nice To Haves

Bilingual English/Spanish skills are highly preferred.
Experience with electronic health records systems is preferred.

Responsibilities

Communicate with patients and perform clinical care services.
Take patient vital signs and obtain intake information.
Perform clinical procedures, including blood draws, vaccines, nebulizer treatments, ear lavages, and EKGs.
Discuss patient needs and provide education and resources directly to patients.
Keep exam rooms stocked, clean, and prepared for examinations and procedures.
Coordinate provider workflows to support efficient patient care.
Ensure providers have pertinent information for each visit, including diagnostic images, labs, and required screenings.
Assist providers and care teams in women’s health, pediatrics, and general medicine as needed.
Use electronic health records to order, process, and document clinical treatment plans as directed by a provider.
Convey information to patients by telephone or email under the direction of a provider or Registered Nurse.
Provide requested patient documents after reviewing them for completeness and accuracy and confirming provider execution.
Complete ongoing and annual training required for position compliance.
Follow workplace safety, infection-control, privacy, corporate integrity, and security procedures; promptly report injuries, unsafe conditions, and unethical, fraudulent, or unlawful activity.