Medical Assistant

CVS Health•Peoria, IL

9d•$19 - $35

About The Position

The Medical Assistant at Oak Street Health gathers medical information about patients so providers have accurate information for healthcare decisions. Medical Assistants are vital members of Care Teams and report to the Practice Manager or Center Operations Specialist. The role requires flexibility, energy, attention to detail, and problem-solving skills, along with building relationships with Oak Street Health members and collaborating with teammates to provide an excellent patient experience and drive clinical results. Medical Assistants assist in assessing patients’ health through screenings and routine diagnostic testing during appointments.

Requirements

State or national certification, as required by state, or graduation from an accredited medical assistant course.
At least 1 year of experience as a medical assistant.
CPR or BLS certification.
Electronic medical record experience.
Computer skills and the ability to quickly navigate multiple programs, including Gmail, MS Word or Google Docs, and Excel or Google Sheets.
Proficiency in non-English languages as required by the center’s demographics.
US work authorization.
Problem-solving skills, professional accountability, and a flexible, positive attitude.
Strong communication skills and customer service orientation.
Ability to demonstrate Oak Street Health’s stated ‘Oaky’ values, including positive energy, assuming good intentions, creating an excellent patient experience, driving clinical excellence, taking ownership, and determination.

Nice To Haves

At least 3 years of experience in a Medical Assistant role.
Successful mastery of the workflow in a previous Medical Assistant position.
Interest in expanded responsibilities, greater clinical experience, and making an impact on patients’ lives.
At least 2 years of experience working with geriatric patients.
Phlebotomy Technician Certification.

Responsibilities

Ensure efficient patient flow by rooming patients promptly, taking vital signs, completing required screenings, and reviewing medications.
Inventory supplies and stock exam rooms.
Respond to patient requests for telephone support, such as providing lab results and faxing records to specialists.
As permitted by state regulations, administer vaccinations and perform point-of-care tests such as A1C testing, spirometry, EKGs, and blood draws for laboratory testing.
Import required documents into the EMR by scanning or PDF upload.
Participate in care team meetings to discuss patient care and clinic operations.
Process orders for durable medical equipment.
Request medical records from external providers as required by the provider.
Conduct routine quality-control checks as required, including infection-control measures and checks of equipment, expired medication, and supplies; assist with maintaining the center lab as needed.
Perform other duties as assigned.