Medical Assistant, Urology - MHMG Katy

Memorial Hermann Health System•Katy, TX

About The Position

The Medical Assistant assists providers in administering patient care in assigned clinical areas. Duties include supporting patient examinations, procedures, diagnostic studies, treatments, and dressing changes, as well as performing general administrative work in accordance with applicable standards and company policies. Patient care is provided under physician direction and within the scope of a medical assistant. The position works under the overall supervision of the Practice Manager and the direct clinical supervision of the physician.

Requirements

  • High school diploma or GED.
  • Graduation from a medical assistant program, or eligibility for certification by AMT, AAMA, NHA, or NAHP within 12 months of hire.
  • RMA, CMA, CCMA, or NRCMA credential required within 12 months of hire.
  • Current American Heart Association BLS/CPR certification within 30 days of hire; required credentials must be maintained.
  • Six months of medical assistant experience or completion of a medical assistant externship.
  • Ability to maintain good communication and positive working relationships with employees, physicians, patients, families, and the public.
  • Working knowledge of ICD-9/10 and CPT coding and insurance procedures.
  • Ability to work a predetermined schedule with occasional evenings or weekends depending on patient-care needs, and to float to other clinic practices as needed.

Nice To Haves

  • Specialty clinic experience.
  • For urgent care locations, previous phlebotomy experience.

Responsibilities

  • Deliver appropriate patient care and cross-train to support patients across multiple services and specialties.
  • Review charts before scheduled appointments to ensure requested laboratory work and diagnostic procedures are complete and results are available to the provider.
  • Obtain and record patient vital signs, reason for visit, and other required information in the Electronic Medical Record.
  • Perform patient access tasks, including taking messages and helping providers return calls to patients and pharmacies.
  • Direct patients to examination rooms, prepare them for examinations, notify providers of their arrival and readiness, and assist with examinations and procedures.
  • Operate and monitor equipment, provide instruments to providers, and conduct hearing, vision, breathing, and EKG tests; record results in the chart.
  • Administer medications as directed using the seven rights.
  • Perform venipuncture, collect urine specimens, and complete laboratory procedures according to policy; handle specimens using Universal Precautions.
  • Recognize and respond appropriately to emergencies, monitor patients during and after procedures, and notify appropriate personnel of medical emergencies.
  • Promote safe care for patients, staff, and visitors and follow organizational policies and standards for time, supplies, productivity, and service quality.
  • Meet mandatory and continuing education and skills-competency requirements; support department goals and serve as a preceptor, mentor, and resource to less experienced staff.
  • Provide compassionate, personalized, safe, and efficient experiences to patients and colleagues.
  • Perform other duties as assigned.
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