Medical Assistant

UPMC•Pittsburgh, PA

About The Position

The Medical Assistant assists physicians with various aspects of patient care, including clerical, environmental, and organizational tasks, while helping ensure patient satisfaction. The role supports front-office operations, prepares and maintains patient rooms and equipment, assists patients and providers during visits and procedures, and documents patient information. Under a physician’s direction and supervision, the Medical Assistant administers injectable medications and vaccines when appropriate.

Requirements

High school diploma or equivalent.
Basic computer skills.
Knowledge of medical terminology and examination, diagnostic, and treatment-room responsibilities.
CPR certification based on AHA standards, including didactic and skills-demonstration components, required within 30 days of hire.
Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR).
Act 34 clearance.

Responsibilities

Send and receive patient medical records in accordance with HIPAA and applicable state and federal regulations.
Obtain laboratory and X-ray reports, hospital notes, referral information, and other records; complete forms and requisitions as needed.
Schedule appointments and verify insurance coverage and patient demographics.
Prepare and manage charts, ensuring information is complete and appropriately filed; perform other front-office duties as required.
Prepare patient rooms and set up instruments and equipment according to department protocol.
Clean examination and procedure rooms, instruments, and equipment between patient visits to maintain infection control; perform scheduled maintenance cleaning and keep appropriate records.
Manage supply inventory and restock examination and procedure rooms.
Review schedules and organize patient flow; accompany patients to examination or procedure rooms and assist with walking, transfers, dressing, specimen collection, and examination preparation as needed.
Collect patient information and history, take vital signs, and perform screenings according to provider guidelines.
Relay instructions to patients and families.
Answer calls and provide pertinent information, including patient education as directed.
Perform phlebotomy, EKGs, and level-one laboratory tests; perform clinic procedures according to policy and procedure; assist physicians with procedures.
Document patient information in the medical record.
Comply with applicable regulatory requirements, including OSHA, CLIA, and the Pennsylvania Department of Health; maintain strict confidentiality of medical records and other data; and comply with UPMC Health System policies and procedures.
Administer injectable medications and vaccines when appropriate, under the direction and supervision of a physician.