Medical Assistant Sherwin Williams Wellness Clinic

University Hospitals • Euclid, OH

36d • Onsite

About The Position

The Medical Assistant will provide clinical and administrative support at a state-of-the-art Advanced Primary Care and Wellness clinic located at Sherwin Williams Corporate Headquarters in downtown Cleveland. The clinic serves Sherwin Williams employees working at the downtown location and integrates lifestyle medicine modalities to treat and prevent disease.

The role supports clinic operations and patient flow, handles department-specific front desk duties independently, and assists the manager with process improvement initiatives. The Medical Assistant must comply with organizational policies and standards and protect patients’ Protected Health Information (PHI).

Requirements

• Completion of a Medical Assistant Program.
• High school equivalent or GED.
• At least 3 years of clinical experience as a Medical Assistant.
• Certified Medical Assistant (CMA) certification upon hire.
• Ability to communicate effectively with people from varied socioeconomic backgrounds.
• Ability to organize changing work assignments.
• Advanced patient care skills.
• Patient-focused approach.
• Positive attitude and willingness to learn.
• Strong proficiency in an electronic medical record (EMR) and/or scheduling systems.

Nice To Haves

• Proficiency in medical terminology.
• Basic Life Support (BLS) certification, preferred within 90 days.

Responsibilities

• Manage patient flow to facilitate clinic operations.
• Independently perform department-specific front desk duties, including scheduling patients and collecting and verifying patient payor information and other patient documentation.
• Assist the manager with developing and facilitating process improvement initiatives.
• Perform other duties as assigned.
• Comply with all policies and standards.
• Safely and securely maintain Protected Health Information (PHI), including following annual training, the UH Code of Conduct, and UH policies and procedures.
• Orient other Clinical Support staff.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED