Med Assistant - Cedarburg Peds PC 0.8FTE

Children's Wisconsin•Cedarburg, WI

About The Position

Children’s Wisconsin is hiring a Medical Assistant for its Cedarburg pediatric primary care office. The role supports pediatricians and clinic operations while providing care and service to patients and families. The position is listed as 0.8 FTE and is scheduled Monday, Tuesday, Wednesday, and Friday from 8:30 a.m. to 5:00 p.m. Night or weekend hours may be required during high-volume or viral-surge periods when additional patient access is needed. The Medical Assistant may also support other primary care locations as requested by leaders or under the Children’s Medical Group float policy.

Requirements

  • High school graduate, GED, or High School Equivalency Diploma (HSED).
  • Basic Life Support (BLS) for Healthcare Providers certification from the American Heart Association, American Red Cross, or National Safety Council is required.
  • Ability to support other primary care locations as requested by leaders or under the Children’s Medical Group float policy.
  • Ability to work with a diverse patient population and promote a culturally competent environment.
  • Flexibility in time and duties to work in a fast-paced environment.
  • Ability to work independently and as part of a team.

Nice To Haves

  • Graduation from a medical assistant program; alternatively, six months of experience in a patient care role is considered in lieu of this education.
  • Experience in a primary care, urgent care, or pediatric specialty care setting.
  • Experience administering immunizations and other injections.
  • Experience with pediatric patients.
  • Electronic Health Record proficiency.
  • Certified Medical Assistant (CMA) certification from the American Association of Medical Assistants.

Responsibilities

  • Follow Children’s Wisconsin and Children’s Medical Group procedures and standards, maintain confidentiality and HIPAA compliance, and provide exceptional care to patients and families.
  • Complete pre-visit planning before clinic appointments to support efficient visits and identify care gaps.
  • Maintain a clean and organized environment and prepare exam rooms to meet safety and clinical requirements.
  • Welcome patients and families, direct them to exam rooms, and monitor patient location, wait times, and clinic flow.
  • Collect and document patient information, including vital signs, measurements, health screenings, allergies, and home medications; report observations or concerns to the nurse or provider.
  • Assist providers during examinations, administer medications and immunizations, and assist with procedures, including capillary and peripheral blood draws, as directed.
  • Communicate with providers, leaders, and staff to maintain clinic operations, and alert a provider or Registered Nurse when a patient needs immediate assistance.
  • Communicate supply and equipment needs to the clinic leader to help ensure items required for patient care are available.
  • Prepare for clinic by completing paperwork procedures and ensuring necessary information, prior authorizations, and pre-certifications are in place.
  • Assist with customer service representative duties as needed.
  • Provide care appropriate to the patient population and follow applicable policies and procedures.
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