Medical Assistant

CVS Health•Elizabeth, NJ
•Onsite

About The Position

The Medical Assistant at Oak Street Health gathers medical information to ensure providers have accurate information for healthcare decisions. Medical Assistants are vital members of Care Teams and collaborate with teammates to provide a strong patient experience and drive clinical results. The role involves flexibility, energy, attention to detail, problem-solving, and building relationships with Oak Street Health members. Medical Assistants assist with assessing patients’ health through screenings and routine diagnostic testing during appointments. They report to the Practice Manager or Center Operations Specialist.

Requirements

  • State or national certification, as required by the state, or graduation from an accredited medical assistant course.
  • At least one year of experience as a medical assistant.
  • CPR or BLS certification.
  • Experience with electronic medical records.
  • Computer skills and the ability to quickly navigate multiple programs, including Gmail, MS Word or Google Docs, and Excel or Google Sheets.
  • Proficiency in non-English languages as required by the center's demographics.
  • U.S. work authorization.
  • Problem-solving skills, professional accountability, and a flexible, positive attitude.
  • Strong communication skills and a customer-service orientation.

Nice To Haves

  • Strongly preferred: at least three years in a Medical Assistant role.
  • Strongly preferred: successful mastery of the workflow in a previous Medical Assistant position.
  • Strongly preferred: interest in expanded responsibilities, greater clinical experience, and making an impact in patients’ lives.
  • Preferred: two or more years of experience working with geriatric patients.
  • Preferred: Phlebotomy Technician Certification.

Responsibilities

  • Maintain efficient patient flow by rooming patients promptly, taking vital signs, completing required screenings, and reviewing medications.
  • Inventory supplies and stock exam rooms.
  • Respond to patient requests for telephonic support, including lab results and faxing records to specialists.
  • As permitted by state regulations, administer vaccinations and perform point-of-care tests such as A1C, spirometry, EKGs, and blood draws for laboratory testing.
  • Import required documents into the electronic medical record through scanning or PDF upload.
  • Participate in care team meetings about patient care and clinic operations.
  • Process orders for durable medical equipment.
  • Request medical records from external providers as required by the provider.
  • Conduct routine quality-control checks as required, including infection-control measures, equipment checks, and checks for expired medications and supplies; assist in maintaining the center laboratory.
  • Perform other duties as assigned.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources to support physical, emotional, and financial well-being, based on eligibility
  • Eligible for a CVS Health bonus, commission, or short-term incentive program in addition to base pay
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