Medical Assistant

Jax Spine & Pain Centers•Jacksonville, FL

13d

About The Position

Jax Spine is seeking a Certified Medical Assistant to provide patient care in the back office and support continuity of care through accurate documentation and collaboration with other departments. The role also prepares and maintains the clinic environment, supports patient interactions and procedures, and helps ensure a seamless patient experience. The position is with Jax Spine & Pain Centers, which provides interventional pain management care for acute and chronic pain across multiple locations.

Requirements

High school diploma or GED.
At least one year of experience as a medical assistant, or graduation from an accredited medical assistant program in lieu of experience.
Ability to measure and record vital signs manually and electronically.
Basic computer knowledge.
Strong organizational, interpersonal, and communication skills.
Ability to multitask efficiently and effectively in busy or stressful situations.
Ability to read, analyze, interpret, and write medical records and documentation.
Ability to record patient information and working knowledge of medical terminology.
Maintain current CPR, First Aid, and other certifications as required.
Adhere to HIPAA standards, Universal Precautions, and applicable laws, regulations, policies, procedures, and protocols.

Nice To Haves

Certified Medical Assistant (CMA) credential preferred.
Procedure Room Tech experience preferred.
Pain management office experience is a plus.

Responsibilities

Review charts, schedules, medical records, and other documentation in preparation for patient interactions.
Generate forms and documents for patient education, informed consent, care documentation, referrals, prescriptions, and continuity of care.
Obtain medical records, lab results, diagnostic study results, and other indicated information.
Inspect and maintain a therapeutic, sanitary clinic environment with stocked supplies and functional equipment.
Ensure appropriate medications, supplies, equipment, and personnel are available for scheduled interactions; communicate with internal and external resources to obtain needed supplies or information.
Collaborate with internal departments and communicate with physicians, physician assistants, and other care providers to support a seamless patient experience.
Provide courteous, compassionate, respectful, empathetic, dignified, and optimistic patient interactions.
Measure, report, and record vital signs; obtain and document relevant medical history; and verify the accuracy of patient information.
Position and drape patients and prepare them for procedures and provider interactions.
Communicate with patients, providers, and ancillary staff to maintain patient flow.
Administer intramuscular injections.
Provide patient education through written, oral, or other appropriate means as directed by providers.
Assist physicians, physician assistants, nurses, and other care providers during assessments, examinations, procedures, and other patient interactions.
Document relevant information about patients’ conditions, treatment, expectations, and progress.
Accurately and completely document orders and generate documentation for referrals, diagnostic procedures, lab work, and other ancillary services as directed.
Generate prescriptions as ordered through electronic, paper, fax, telephone, or other means.
Coordinate with Scheduling, Billing, the Call Center, and other internal departments and staff to support a seamless patient experience.
Maintain required CPR, First Aid, and other certifications; adhere to HIPAA standards and Universal Precautions; and comply with applicable laws, regulations, policies, procedures, and protocols.
Perform duties that support Continuous Quality Improvement and serve as a preceptor for new employees.
Maintain working knowledge of medications, interventions, procedures, and computer applications relevant to the position.
Perform other duties as assigned.