Medical Assistant

Carbon Health•Atascadero, CA

About The Position

As a Medical Assistant in the Medical Assistant department, you will play a vital frontline role in supporting high-quality patient care. This hourly, full-time position combines clinical and administrative responsibilities. You will work closely with physicians, nurses, and other healthcare professionals to ensure efficient patient flow, accurate documentation, and a positive patient experience. The role involves assisting with examinations, performing routine procedures, and maintaining organized, compliant medical records in a fast-paced environment. You may also work in the front as Support Staff and at a sister site as needed.

Requirements

High school diploma or equivalent (GED).
Completion of an accredited Medical Assistant program or equivalent clinical training.
Valid Basic Life Support (BLS) or CPR certification, or ability to obtain it within a specified timeframe after hire.
Proficiency in English, with strong verbal and written communication skills.
Basic computer proficiency and experience using electronic health records (EHR) or similar clinical documentation systems.
Understanding of basic medical terminology, vital signs, and routine clinical procedures.
Knowledge of standard infection-control practices, universal precautions, and workplace safety guidelines.
Strong organizational skills, including the ability to manage multiple tasks, prioritize effectively, and maintain accuracy in a fast-paced environment.
Ability to provide compassionate, culturally sensitive patient care and maintain professionalism.
Ability to maintain patient confidentiality and comply with HIPAA and applicable privacy regulations.
Reliable attendance, punctuality, and flexibility to work the assigned full-time schedule, which may include occasional weekends or extended hours depending on department needs.
Ability to stand, walk, bend, assist with patient positioning for extended periods, and lift or move supplies and equipment as required.

Nice To Haves

Current Medical Assistant certification or registration, such as CMA, RMA, CCMA, or NCMA; may be required based on state or employer standards.
Previous experience working as a Medical Assistant or in a clinical healthcare setting.

Responsibilities

Greet and prepare patients for examinations, verify patient identity and reason for visit, and document basic medical history.
Measure and record vital signs, including blood pressure, pulse, temperature, respiration rate, height, and weight.
Assist healthcare providers with examinations, procedures, and treatments while supporting patient comfort and safety.
Collect and label specimens according to established protocols and infection-control procedures.
Perform basic clinical tasks, including point-of-care tests, injections and immunizations as permitted by state regulations and credentials, and dressing simple wounds.
Prepare and maintain examination rooms by cleaning, stocking supplies, and ensuring equipment is in working order.
Document patient information, procedures, and provider instructions accurately in the electronic health record (EHR).
Coordinate patient flow by rooming patients, updating schedules, and communicating wait times to patients and providers.
Provide patients with instructions regarding medications, follow-up appointments, diagnostic tests, and general care within scope of practice and provider direction.
Answer phones, schedule appointments, process referrals, and manage inbound and outbound patient communications.
Assist with prior authorizations, laboratory and imaging orders, and prescription refill requests under provider guidance.
Follow infection-prevention, safety, and compliance policies, including proper use of personal protective equipment and disposal of biohazardous materials.
Support billing and coding by accurately capturing visit reasons, procedures, and diagnoses as directed by practice protocols.
Collaborate with clinical and administrative staff on quality-improvement initiatives and patient experience.
Participate in training, staff meetings, and continuing education to maintain knowledge of clinical best practices and regulatory requirements.
Work in the front as Support Staff as needed.
Work at a sister site as needed.