Medical Assistant

Solaris Health Holdings LLC•Tallahassee, FL

11d

About The Position

The Medical Assistant supports the delivery of urological services and performs routine administrative and clinical tasks to help keep medical offices running smoothly. Under the direction of an assigned direct supervisor, this position works with physicians, nursing staff, and other professionals to coordinate care and support effective patient outcomes. Duties may vary based on the affiliate, work location, and applicable state requirements. The role involves preparing patients and examination rooms, recording histories and vital signs, educating patients, assisting physicians, collecting specimens, performing basic laboratory tests, and supporting procedures. It also includes maintaining accurate medical records, coordinating appointments and follow-up, assisting with office operations, and complying with applicable laws, policies, and accreditation requirements. Minimal travel is required.

Requirements

BLS certification is required.
A high school diploma or equivalent is required.
Graduation from an accredited Medical Assistant program and/or equivalent relevant experience, as required by applicable state regulations.
Ability to perform well in stressful situations.
Knowledge of healthcare systems operations, such as EMR and Practice Management Solutions.
Ability to work independently and manage multiple deadlines.
Project management ability.
Vendor relations skills for Medical Assistants required to order office and clinical supplies.
Database management skills.
Strong problem-solving skills.
Skill in using computer programs and applications, including Microsoft Office.
Excellent verbal and written communication skills.
Ability to deliver exceptional patient service throughout interactions.
Excellent organizational skills and attention to detail.
Ability to comply with HIPAA patient-confidentiality requirements.

Nice To Haves

Certification or registration as a Medical Assistant is preferred.
Six months of experience working within a physician’s office is desired.
Urology experience is desired.

Responsibilities

Perform administrative and clinical duties under the direction of the assigned direct supervisor.
Confer with physicians, nursing staff, and other staff to coordinate and schedule patient appointments.
Greet and prepare patients; measure and record vital signs; and document patient interviews, histories, and chief complaints.
Provide patient education about medications, disease management, home treatments, and special diets.
Prepare patients for examinations, perform routine screening tests, and assist physicians with exams.
Perform phlebotomy and collect other laboratory specimens; perform basic laboratory tests.
Perform EKGs after required training.
Assist with X-ray and physician therapy procedures.
Prepare and administer medications with physician authorization.
Change dressings, apply bandages, remove sutures, and perform other first aid procedures.
Perform CPR skills when necessary if BLS certified.
Prepare accurate, legal, and ethical documentation.
Open the office in the morning and close it in the afternoon.
Maintain patient logs for laboratory requests, CT scans, and other treatment orders, and maintain prescription ledgers when needed.
Support back-office patient flow, keep rooms full, and assist with room turnover.
Complete thorough new-patient work-ups, including X-rays, vital signs, and explanation of the new-patient packet.
Add medical history for new patients and accurately update established patients’ histories.
Set up examination rooms accurately and completely for physicians, and ensure patient medications are updated before physician visits.
Set up in-office surgical procedures and ensure consent forms are completed correctly.
Scribe as assigned based on physician office flow.
Prepare for the following day's patients, including confirming next-day visits.
Complete patient medical-record requests when necessary.
Assist in orienting and training new personnel.
Ensure appropriate handoff of responsibilities when tasks are completed.
Meet attendance criteria, start work promptly, and remain punctual and dependable for assigned or confirmed shifts.
Respect and acknowledge the organization’s commitment to cultural diversity through behavior, language, and actions.
Use time and resources effectively and maintain accurate, complete medical records.
Adhere to and support compliance and accreditation efforts, including OSHA, HIPAA, and CMS Parts C and D guidance on General Compliance and Fraud, Waste & Abuse.
Follow the Solaris Health Code of Conduct and applicable policies and procedures; protect patient health information; report suspected concerns or violations; and complete annual compliance training on time.
Perform other position-related duties as assigned.