Medical Assistant

Mercy Medical Center • Lutherville, MD

1d

About The Position

Join Our Team at Mercy Medical Center – Now Hiring a Medical Office Specialist I! Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025. As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family. $1500 sign on bonus available for select positions. Effective through December 31, 2026.

Requirements

• High School Diploma or GED
• A minimum of one year experience, preferrably in a medical office setting.

Responsibilities

• Greet patients in a courteous and friendly manner, providing a welcoming atmosphere.
• Schedule and confirm patient appointments and procedures
• Verify patient insurance information and collect co-pays or fees as needed.
• Answer phone calls, respond to inquiries, and provide information to patients and other callers.
• Complete patient check-in and check-out processes
• Process incoming and outging fax requests
• Take patient vital signs, record medical histories, and update electronic health records (EHR).
• Maintaining and stocking exam rooms
• Provide patient education and instructions as directed by healthcare providers
• Assist providers with in office procedures and manage medication authorization requests
• Other duties as assigned

Benefits

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and “catch up” provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED