Medical Assistant

VITALSKIN PHYSICIAN MANAGEMENT•Mattoon, IL

About The Position

The Medical Assistant provides clinical expertise to help ensure patients receive high-quality, efficient care. The role involves direct patient communication, critical thinking, problem-solving, and working with Providers in a clinical setting. The schedule listed is 7:45 a.m.–5:00 p.m.; the posting notes that exact hours vary by location. The current schedule lists Mondays and Thursdays in Mattoon, Wednesdays and Fridays in Urbana, and Tuesdays off. Some travel to other clinical offices may be required.

Requirements

Critical-thinking skills, flexibility, and a positive attitude.
Strong organizational skills.
Friendly, cheerful, and helpful manner with patients and others.
Ability to meet the needs of patients and others while following office policies and procedures.
Some travel to other clinical offices as needed.
Prolonged periods of sitting, standing, and working with a computer.
Ability to lift at least 15 pounds.

Nice To Haves

At least 1 year of experience in a medical office or other healthcare setting.
Previous experience as a Medical Assistant.
Medical office front desk experience.
Current Basic Life Support (BLS) certification.
Familiarity with third-party payer systems, including Medicare, Medicaid, commercial programs, and Department of Health programs.

Responsibilities

Assist Providers with office visits by rooming patients, collecting and presenting the History of Presenting Illness (HPI), entering relevant medical history, updating medications, obtaining consents, printing handouts, providing quotes, and recording vital signs.
Scribe for basic and complex office visits, including visits involving cosmetic services, laser treatments, and Mohs surgery.
Anticipate patient and physician needs and prepare accordingly.
Prepare and review patient charts before appointments, ensure charts are complete, and resolve deficiencies using internal and external resources.
Use EMR and EMN systems to retrieve patient history, pathology, and other documentation.
Organize, clean, maintain, and restock exam rooms.
Set up and assist Providers with medical and cosmetic procedures, including biopsies, Botox, and fillers.
Provide post-procedure instructions, including biopsy and wound-care instructions.
Initiate and complete biologic prior authorizations and prescriptions.
Manage the autoclave and clean dermatologic instruments.
Assist with medication management and provide patient counseling, including skincare regimen guidance.
Remove sutures and change dressings as directed.
Contact patients with pathology results.
Perform phlebotomy as needed.
Support DPT codes and billing issues.
Perform administrative tasks, including completing forms, processing prescription refills and referrals, preparing patient education materials, scanning documents, and maintaining records.
Assist with scheduling, rescheduling, and confirming appointments, and verify patient demographics and insurance information.
Answer phones, triage patient calls, take messages, and troubleshoot patient concerns.
Assist with ordering, receiving, and stocking office supplies.
Support training of other Medical Assistants or team members.
Demonstrate proper hand hygiene and follow universal precautions.
Provide patient care in a manner that promotes safety and minimizes healthcare errors.
Maintain confidentiality when interacting with patients, families, personnel, and the public.
Handle and dispose of biohazardous waste appropriately.
Follow infection-control protocols and sterilization procedures.
Support a safe, clean, and organized clinical environment.
Perform other tasks as directed by management to meet the ongoing needs of the office or organization.