Medical Assistant Region 000B I

DOCS MEDICAL GROUP•East Haven, CT
•Onsite

About The Position

The Medical Assistant will be responsible for providing clinical and administrative support to healthcare providers. This role requires a compassionate and skilled individual who embodies teamwork, adaptability, and a patient-first mindset. The ideal candidate is detail-oriented, thrives under pressure, and is dedicated to going the extra mile to provide exceptional care. They are dependable, professional, and passionate about continuous improvement, upholding the company’s mission by prioritizing Patients Over Everything, supporting their team as a Trusted Companion, and striving for Excellence in every aspect of their work.

Requirements

  • Certification: Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or equivalent preferred
  • Education: Completion of an accredited Medical Assistant program
  • Experience: 1-3 years of experience in a clinical setting preferred
  • Experience with electronic health records (EHR) systems
  • Basic knowledge of medical terminology and basic anatomy
  • Strong communication and active listening skills
  • Empathy and ability to provide compassionate patient care
  • Teamwork and collaboration with healthcare providers
  • Ability to handle stressful situations professionally
  • Maintaining professionalism and confidentiality at all times
  • Maintains a positive attitude, respects patient confidentiality, and upholds ethical standards.
  • Ensures accurate documentation, follows company protocols, and minimizes errors in patient care.
  • Thrives in fast-paced environments, handles unexpected challenges, and remains dependable under pressure

Responsibilities

  • Taking vital signs
  • Performing Point-of-Care Testing
  • Performing EKGs, phlebotomy, and other diagnostic tests
  • Assisting with minor procedures
  • Ensuring infection control and safety protocols
  • Scheduling patient appointments and managing calendars
  • Maintaining patient records and documentation
  • Processing insurance claims and verifying patient eligibility
  • Coordinating referrals and pre-authorizations
  • Handling medical inventory
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