Medical Assistant - Endocrinology Metabolism Full-time Days

Northwestern Memorial Healthcare•Chicago, IL

3d•$19 - $26

About The Position

The Medical Assistant supports physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with patient care activities, and performing related administrative functions. The role helps maintain clean and safe patient care areas, promotes patient satisfaction through professional and friendly interactions, and safeguards patient confidentiality. The Medical Assistant follows Northwestern Medicine’s mission, values, Code of Ethics, compliance program, policies, procedures, and applicable regulatory and accreditation standards.

Requirements

High school diploma or GED.
Current certification in an accepted medical assistant credential, or written proof of eligibility to take one of the eligible certification exams (AAMA, AMT, NCCT, NHA, or NRCMA).
Agree to attain one of the listed medical assistant certifications within the first six months of employment, after up to two test attempts, as a condition of employment.
American Heart Association-accredited Basic Life Support (BLS/CPR) certification.
Zero to two years of experience in a relevant role.
Strong computer skills.

Nice To Haves

Completion of an accredited Medical Assistant training program.
One to two years of ambulatory care experience.
Experience with an electronic medical record.

Responsibilities

Facilitate patient flow by escorting patients to exam rooms, verifying identity using two identifiers, and preparing patients for examinations.
Obtain and document vital signs, visit reasons, allergies, smoking history, and pharmacy information; promptly inform the provider and registered nurse of significant vital-sign changes or acute symptoms.
Anticipate and set up equipment and supplies for visits, clean and prepare exam rooms between patients, respond to clinic needs, and prioritize tasks to maintain patient flow.
Assist practitioners with medical and surgical procedures under established protocols, including ECGs, venipuncture, immunizations, procedure-tray setup, specimen collection, and provider-directed CLIA-waived testing.
Prepare and stock exam rooms; disinfect and sterilize equipment and instruments according to established protocols.
Participate in environmental safety rounds and maintain vaccine and medication inventory.
Monitor and maintain equipment and instruments according to clinic guidelines, assist with ordering supplies, and dispose of expired items correctly.
Follow office opening and closing procedures.
Accept and perform delegated responsibilities positively, offer assistance to others, and attend and participate in staff meetings.
Communicate appropriately and effectively with patients and the patient care team, both in the office and by phone.
Perform specialty-area procedures safely, effectively, and efficiently, as described in the specialty practice addendum.
Perform other duties as assigned by the Supervisor or Manager.