Medical Assistant / LPN

Brightli • Springfield, MO

1d • Hybrid

About The Position

Are you a compassionate and detail-oriented healthcare professional who enjoys making a meaningful impact in the lives of others? Join our collaborative and supportive psychiatry clinic team where you’ll play a vital role in improving patient outcomes, building positive relationships, and supporting whole-person care. In this role, you’ll have the opportunity to work closely with medical and behavioral health professionals, expand your clinical skills, engage directly with patients, and contribute to a mission-driven organization that values empathy, teamwork, and excellence. We’re looking for someone who thrives in a fast-paced environment, communicates effectively, and is passionate about helping individuals on their path to better health. As a Medical Assistant, you will provide both clinical and administrative support within outpatient psychiatry services. You’ll assist providers and nursing staff, perform phlebotomy and lab-related duties, support patient check-in and clinic flow, and help coordinate care across teams. This role blends hands-on patient care, organization, and communication to ensure a seamless and supportive experience for every individual served.

Requirements

• High school diploma or equivalent required
• Graduate of an accredited Medical Assistant program or Licensed Practical Nurse in the applicable state
• Current driver’s license, acceptable driving record, and current auto insurance required
• Ability to remain calm in crisis situations and maintain professionalism
• Strong verbal and written communication skills across multiple platforms
• Ability to build positive relationships with patients, families, and team members
• Demonstrated adaptability in a fast-paced, evolving healthcare environment
• Commitment to maintaining confidentiality and following all safeguarding protocols
• Ability to interpret and document information accurately within electronic health records
• Basic math and problem-solving abilities
• Willingness to follow direction and accept supervision

Nice To Haves

• CPR certification preferred
• Phlebotomy training and prior lab experience preferred
• At least one year of experience in a physician office or clinical setting preferred

Responsibilities

• Support patients throughout their clinic experience by assisting with check-in, rooming, and ensuring accurate medical information is collected
• Perform phlebotomy, lab testing, and injections while maintaining high standards of care and safety
• Collaborate with physicians, nurses, and care teams to deliver coordinated, patient-centered services
• Prepare patients and exam rooms for procedures, ensuring all necessary tools and supplies are ready
• Monitor and communicate patient health updates, lab results, and provider instructions to appropriate team members
• Assist with scheduling appointments, prior authorizations, and maintaining organized patient charts
• Coordinate care activities including hospital visits, discharge planning, and follow-up care with the RN and interdisciplinary teams
• Travel to residential locations as needed to complete health reviews, audits, and support patient care needs
• Maintain medical supplies, equipment, and inventory, including proper documentation such as temperature logs
• Provide education and guidance to patients to help them effectively utilize clinic services
• Ensure timely and accurate documentation in compliance with company policies and regulatory standards
• Maintain a clean, organized clinical environment and assist with basic housekeeping duties
• Participate in team meetings, training, and additional duties as assigned

Benefits

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED