Medical Assistant

HEART OF OHIO FAMILY HEALTH CENTERS•Columbus, OH

11d•$20 - $0•Onsite

About The Position

In accordance with the Mission and Vision statement the Medical Assistant will function within the State of Ohio scope of practice to administer direct care to patients, functioning under the direction of the provider, following all policies and procedures of Heart of Ohio Family Health.

Requirements

Some education in the medical field and/or significant experience in the medical field.
Students in health sciences, nursing, etc. are encouraged to apply.
Effective Communication Skills
Exceptional customer service skills
Must be able to work as a team member
Demonstrate skills and abilities in clinical and administrative areas including office lab testing, patient care, and vitals.
Ability to work with limited supervision and to make decisions based on established policies and procedures
Basic computer skills required

Nice To Haves

CMA, LPN, STNA, CHW, and EMT certifications are encouraged to apply but not required. Must complete competency training and may have more limited expected activities based on certification.
Current BLS/CPR preferred but not required
previous experience with EMR preferred

Responsibilities

Screens, refers, routes and places phone calls
Prepares patient charts for appointment: files result of tests, procedures and ensures chart completeness
Documents patient care observations and activities according to professional standards and procedures.
Request previous medical records
Prepares and organizes departments: inspects exam rooms for cleanliness and equipment for condition.
Stock supplies as needed
Attends required in-service training
Maintains continuing education units as appropriate
Greets and escorts patient to exam room
Measures and records vital signs
Records patient interview and history
Provides approved patient education materials upon the direction of provider
Prepares patient for examinations, routine screening tests, and procedures
Assist the provider with procedures as needed.
Performs basic office labs and point of care testing as ordered
Prepares and administers medication (no IV medications), changes dressings, removes staples/sutures based on written provider order. This responsibility is dependent on previous background, education, experience, etc. and clinical competency check.
Participates in QI initiatives. Completes population health outreach for patients with uncontrolled chronic disease/care gaps.
Assists in keeping records for completion of control checks for urinalysis, HgbA1c, etc., documenting cleaning of equipment like the autoclave, recording fridge temperatures, and other basic compliance related tasks.
Assist in emergency situations under the direction of the provider
Abides by all federal mandates
Maintains patient confidentiality and abides by all HIPAA guidelines
Travel to other HOFH sites as needed
Assist in training and shadowing experience of onboarding staff.
Assists with patient inquiries/concerns regarding medical care, medication instructions, and prescription call-ins in a prompt, courteous, and efficient manner
Understands the EMR standards and workflow
Responsible for compliance with Organizational Integrity through raising questions and promptly reporting actual or potential wrongdoing.
All other duties as assigned.