Medical Assistant- District Heights PCP

Luminis Health•District Heights, MD

5d•$20 - $26•Onsite

About The Position

Medical Assistants perform a variety of administrative and clinical tasks to help provide care to patients, support providers, and keep office operations running smoothly. This role involves accurate patient registration and scheduling, maintaining medical and office supply inventories, processing supply orders, and adhering to Quality Assurance/Quality Control standards. The Medical Assistant will also handle lab requests, referrals, health forms, and maintain mandated logs. Key clinical duties include administering injections, EKGs, spirometry, phlebotomy, and rendering therapeutic treatments as instructed by the physician. Administrative responsibilities include determining patient eligibility for programs like Medicaid EVS, identifying referral and preauthorization needs, screening office calls, greeting patients professionally, and ensuring proper telephone etiquette regarding protected health information. Accurate and timely data input into the electronic health record is essential, with access limited to job-related information. The role requires obtaining and documenting patient vital signs, interviewing and triaging patients to ensure a smooth workflow, assisting providers during examinations, and providing general assistance to the provider and staff. Demonstrating I.C.A.R.E. behaviors to improve the patient experience is also a key aspect of this position. Other projects and duties may be assigned.

Requirements

High School diploma or equivalent.
One year of clerical/billing experience in a medical office setting.
Experience operating multi-line phone systems, fax machines, photocopiers, PCs, credit card machines, glucometers, EKG machines and other medical equipment as required by the medical practice.
Current American Heart Association Health Care Provider CPR certification is required.

Nice To Haves

CMA, RMA or AAMA (through an approved/accredited organization) preferred.
If serving as a bilingual/multilingual interpreter, certification in Medical Interpretation is required to perform the duties of a qualified interpreter.

Responsibilities

Accurately register and schedule patients, print documents to include the providers daily schedule.
Ensure that sufficient inventories of medical and office supplies are stocked and maintained in the office and exam rooms.
Process the ordering of clinical supplies in accordance with practice standards.
Demonstrate an understanding of Quality Assurance/Quality Control standards; complete lab requests, referral and health forms and maintain logs as mandated by state and federal regulatory guidelines, policies and procedures of AAHCE.
Administer injections, EKGs, spirometry, perform phlebotomy, and render therapeutic treatments (practice specific) as instructed by the physician.
Determine patient eligibility using programs such as Medicaid EVS; consistently identify when a patient is in need of a referral and/or preauthorization.
Answer and screen office calls, greet patients in a professional and timely manner; project proper telephone etiquette; understand when it is acceptable to release patients protected health information.
Perform accurate, complete, and timely data input within the bounds of record access and in compliance with the processes and procedures governing the electronic health record. Access patient record information only as it directly pertains to the performance of work duties.
Obtain patient vital signs and properly document them in the patients medical record. Interview, triage and prepare patients to facilitate smooth flow, assist providers in medical examinations, and provide other general assistance to the provider and staff as necessary.
Demonstrate the I.C.A.R.E. behaviors to improve the patient’s experience.
Perform other projects and duties as assigned.