Medical Assistant

Seneca Nation Health System•Town of Brant, NY

13d•Onsite

About The Position

Incumbent is responsible for aiding in clinical and administrative duties within the medical unit. This role involves assisting in patient care by updating medical history, taking vital signs, preparing examination areas, performing medical tests, and phlebotomy duties. The Medical Assistant will also prepare patients for examinations and procedures, assist providers and nurses, and ensure patient records are accurate and up-to-date in the electronic health record. They will obtain clinical data, assist with appointment scheduling, and maintain a safe, therapeutic environment for patients and families, emphasizing therapeutic communication. General office duties, inventory management, and maintaining a clean and sanitary workplace are also key responsibilities. The role requires promoting a cooperative environment, providing culturally sensitive care, and incorporating trauma-informed principles into patient care. Participation in PCMH guidelines and electronic health record functions is expected, along with upholding the SNHS mission statement. Attendance at mandatory meetings and documentation of patient contact according to the Privacy Act of 1974 are required, as is adherence to all SNHS policies and procedures.

Requirements

Must possess and maintain a current Medical Assistant Certification (AAMA/CMA/RMA).
Minimum 1 year of clinical experience required.
Current CPR/BLS required.
Excellent communication, interpersonal and patient service skills.
Good analytical and problem-solving skills.
Excellent computer skills
The physical stamina to stand for long periods

Nice To Haves

Experience in a large hospital, academic medical center, outpatient health care setting, or Indian Health Service (IHS)/tribal health, preferred.

Responsibilities

Assists in patient care by updating medical history to include medications and allergies, taking vital signs, preparing and maintaining examination areas, and perform various medical testing (EKG/orthostatic BP) and phlebotomy duties.
Prepares patients for, and assists providers and nurses with, examinations and procedures related to direct patient care.
Works with care teams to ensure patient records are accurate, up to date, and information is documented appropriately. Proactively reviews patient rosters to keep abreast of updates, and inform care team of any changes.
Obtains pertinent clinical data from patients. Records information accurately into the electronic health record. Assists in scheduling and tracking of patient appointments.
Maintains a safe, comfortable, and therapeutic environment for patients and families in accordance with Seneca Nation Health System (SNHS) standards. Particular emphasis on therapeutic communication both in person and over the phone.
Performs general inventory and medical office duties.
Responsible for all general maintenance, housekeeping, material stocking, and cleaning as needed in order to maintain a clean and sanitary workplace for the delivery of patient care.
Promotes a cooperative and cohesive workplace environment to maintain high quality services to patients.
Provides culturally sensitive care for patients of all ages. Responsible to handle appropriately any/all communications necessary for patient care, both incoming and outgoing.
Participates and promotes PCMH guidelines and procedures. Responsible for any/all electronic health record functions and duties required for patient care.
Upholds and promotes the value and integrity of the SNHS mission statement. Will promote SNHS in a positive manner.
Provides care through a trauma-informed lens by incorporating key principles of both physical and psychological environment safety, trustworthiness and transparency, collaboration of decision-making during treatment plan developments, empowerment of patients by recognizing and building upon individual strengths, as well as recognizing and respecting the diversity of cultural backgrounds and sensitivity.
Attends all mandatory staff meetings and in-services.
Documents all patient contact and care according to the provisions of the Privacy Act of 1974.
Follows all policies and procedures of the department, Seneca Nation, and SNHS.