Medical Assistant- Evernorth- West Palm Beach, FL (Sign on bonus included!)

The Cigna Group•West Palm Beach, FL

About The Position

Evernorth Direct Health is seeking an experienced, compassionate, and motivated Medical Assistant to support front- and back-office operations at a wellness center in West Palm Beach, Florida. The role works closely with providers and patients in a collaborative, patient-centered environment focused on prevention, health promotion, and service excellence. The Medical Assistant contributes to clinical care, administrative operations, patient experience, and wellness activities while supporting continuity of care and team collaboration. Clinical work includes obtaining patient histories, documenting information in the electronic health record, measuring vital signs, assisting with examinations and treatments, performing CLIA-waived point-of-care testing, administering medications and vaccines as directed, and performing phlebotomy and specimen collection when appropriate. The position also prepares examination rooms, maintains and sterilizes equipment, and reviews provider instructions and educational materials with patients. Administrative and patient-facing work includes welcoming patients, verifying eligibility and coverage, scheduling appointments, coordinating care services, answering calls, relaying messages, and responding to provider and patient inquiries. The Medical Assistant also participates in staff meetings and training, supports onboarding and mentoring, cross-trains in additional workflows, and may assist with wellness events and health promotion activities. The position offers full medical benefits, a 401(k), PTO, paid holidays, annual bonus opportunities, and paid CPR and continuing education opportunities. The posting also describes cross-training and professional development opportunities and identifies a sign-on bonus in the job title.

Requirements

Graduate of an accredited Medical Assistant program.
Current BLS/CPR certification.
Minimum of 2–3 years of front- and back-office Medical Assistant experience.
Proficiency in phlebotomy.
Experience using electronic health records (EHR).
Strong organizational and time-management skills.
Excellent communication and customer service skills.
Reliable, dependable, and team-oriented.
Ability to work scheduled clinic hours.

Nice To Haves

Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or equivalent certification.
Experience in primary care, occupational health, preventive medicine, or employer-sponsored health clinics.
Experience supporting wellness programs and health screenings.
Bilingual English/Spanish skills.

Responsibilities

Obtain patient histories and accurately document information in the electronic health record.
Measure and record vital signs.
Assist providers during examinations and treatments.
Perform CLIA-waived point-of-care testing and maintain compliance standards.
Administer medications and vaccines as directed.
Perform phlebotomy and specimen collection when appropriate.
Prepare and stock examination rooms.
Clean, disinfect, and sterilize equipment according to established protocols.
Review provider instructions and educational materials with patients.
Welcome patients and create a positive, professional first impression.
Verify eligibility, coverage, and required documentation.
Schedule appointments and coordinate patient care services.
Answer incoming calls and assist patients with questions or concerns.
Accurately relay messages and coordinate communication with providers and staff.
Respond to provider and patient inquiries in a timely and courteous manner.
Support wellness events and health promotion activities as needed.
Participate in staff meetings and training sessions.
Assist with onboarding and mentoring new team members.
Cross-train in additional services and workflows.
Demonstrate professionalism, accountability, and commitment to high-quality patient care.