Medical Assistant (MA2015 - Boerne)

CommuniCare•Boerne, TX

2d•Onsite

About The Position

Under general supervision, performs both front office and back office duties, including related support services. This role assists with the day-to-day operations of the front and back office, ensuring medical assistant tasks are completed efficiently. It involves coordinating referrals, patient communication, administering injections, assisting with non-invasive procedures (like EKGs, vision/hearing screenings, waived testing), and assisting with medical examinations within the scope of practice. The position also requires obtaining patient medical history and vital signs, ensuring quality metrics are met and documented, and preparing for audits. Maintaining inventory of medical supplies, ensuring equipment is calibrated and cleaned, and stocking exam rooms are key responsibilities. Patient registration, updating information, data entry, verifying insurance, and posting encounter data are also part of the role. Additionally, the Medical Assistant completes end-of-day reconciliation reports, prepares for the next day's clinic, and provides exceptional customer service. Other related duties may be assigned.

Requirements

High school diploma or equivalent required
Minimum one (1) year experience as a Medical Assistant and/or a Medical Assistant Diploma and/or a Medical Assistant Certification
Knowledgeable of personal computers
Certified in Basic Life Support (BLS), American Heart Association
Ability to travel to other clinic sites as needed

Nice To Haves

Experience with EMR/EHR preferred
Experience in a primary health care setting preferred

Responsibilities

Assists with the day-to-day operations of the front and back office.
Ensures that all medical assistant tasks and duties are completed in a timely and efficient manner.
Assists in the coordination of referrals, and patient communication.
Administers injections, assists with non-invasive and direct patient care procedures, such as EKGs, vision and hearing screenings, waive testing.
Assists with medical examinations as specified and within the medical assistant scope of practice.
Obtains patient medical history, vital signs, and ensures that all quality metrics are completed and documented in compliance with the centers regulatory and accreditation agencies.
Participates and prepares for Center internal/external audits.
Ability to perform medical assistant duties in all areas.
Maintains inventory of medical supplies, immunization and operating supplies.
Ensures that all equipment is calibrated, charged, and cleaned.
Maintains and stocks required medical supplies in exam rooms.
Registers patients to include, updating patient information, data entry of demographics, and any other required information as described by policy.
Verifies and activates appropriate patient insurance plans as needed.
Ensures accurate posting of encounter data and posts to appropriate funding/insurance plans.
Completes end of day reconciliation reports, ensures that cash collected reconciles with system cash report and ensures that cash is secured and deposited into safe at end of day.
Prepares for next day clinic by identifying appointment types and chart preparation; Updates proof of income, pre-registering patients, and screening patients for program eligibility.
Provides exceptional customer service internally and externally.
Greets each customer with appropriate introduction.
Addresses concerns prior to end of interaction.
Assists with other departments as appropriate.
Performs other related duties as assigned.