Medical Assistant- Shot room

Allergy & Ent AssocWebster, TX

About The Position

This role involves providing direct patient care in a shot room setting, including taking vital signs, preparing patients for examinations, administering medications under physician authorization, and educating patients on their health management. The position also requires maintaining exam rooms, sterilizing instruments, managing patient communications via phone, and handling medication requests and prior authorizations. A key aspect of the role is familiarity with allergy testing protocols, emergency equipment, and patient engagement strategies. The Medical Assistant will also participate in training, promote electronic workflows, and ensure patient and staff confidentiality in compliance with HIPAA regulations.

Requirements

  • Uses communication skills with appropriate medical terminology.
  • Measures and records vital signs.
  • Interviews patients while recording and updating medical information (history, chief complaint) and medications etc. into the EHR system.
  • Prepares patients for examinations and performs routine screening tests.
  • Provides patient education with regard to medications and instructions set forth by the provider to manage their health.
  • Prepares and administers medications with physician authorization.
  • Maintains supplies, equipment, stocks, and prepares the exam rooms for patients.
  • Cleans and sterilizes instruments.
  • Checks and responds to patient phone calls (communicating w/the provider on course of action and relaying to the patient).
  • Reviews and prepares requests and prior authorizations for medications.
  • Familiar with signs and symptoms of allergy testing systemic reactions. Familiar with emergency equipment and protocols for treatment.
  • Seeks immediate assistance from RN/LVN staff in dealing with emergency treatment for allergy testing patients.
  • Participates in all In-Service training courses.
  • Maintains patient, staff and employer confidentiality. Complies with all HIPAA regulations.

Nice To Haves

  • Participates in creative ways to promote patient engagement and personalize patient outreach, improving overall experience and driving authentic patient reviews.
  • Proactively escalates patient, workflow, or operational concerns to leadership with constructive solutions.
  • Promotes fully electronic workflows and collaborates with leadership to reduce manual paper processes where feasible.

Responsibilities

  • Uses communication skills with appropriate medical terminology.
  • Measures and records vital signs.
  • Interviews patients while recording and updating medical information (history, chief complaint) and medications etc. into the EHR system.
  • Prepares patients for examinations and performs routine screening tests.
  • Provides patient education with regard to medications and instructions set forth by the provider to manage their health.
  • Prepares and administers medications with physician authorization.
  • Maintains supplies, equipment, stocks, and prepares the exam rooms for patients.
  • Cleans and sterilizes instruments.
  • Checks and responds to patient phone calls (communicating w/the provider on course of action and relaying to the patient).
  • Reviews and prepares requests and prior authorizations for medications.
  • Familiar with signs and symptoms of allergy testing systemic reactions. Familiar with emergency equipment and protocols for treatment.
  • Seeks immediate assistance from RN/LVN staff in dealing with emergency treatment for allergy testing patients.
  • Participates in all In-Service training courses.
  • Participates in creative ways to promote patient engagement and personalize patient outreach, improving overall experience and driving authentic patient reviews.
  • Proactively escalates patient, workflow, or operational concerns to leadership with constructive solutions.
  • Promotes fully electronic workflows and collaborates with leadership to reduce manual paper processes where feasible.
  • Maintains patient, staff and employer confidentiality. Complies with all HIPAA regulations.
  • Provides additional support and performs other duties as assigned.
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