Medical Assistant - Bilingual English/Spanish

Winters Healthcare•Winters, CA

1d•$26 - $33•Hybrid

About The Position

Winters Healthcare is seeking a passionate, flexible, and motivated Medical Assistant who is fluent in both English and Spanish to join their team. As a float Medical Assistant, this role is crucial in supporting and collaborating with care teams across two sites, building trusting patient relationships, and ensuring exceptional care. The position involves managing provider schedules, greeting patients, recording patient information, performing vital signs, administering immunizations and phlebotomy, and following up on labs, referrals, and prescription refills. The ideal candidate is a quick learner, organized, bilingual, possesses strong customer service skills, enjoys working with people, and has excellent communication and active listening abilities.

Requirements

Bilingual fluency in English and Spanish (required).
Graduation from an accredited medical assistant training program, or technical school;
CPR Certification (or receipt of certification within 60 days of hire)
Significant background in providing outstanding customer service
Bilingual fluency in English and Spanish (speak, read, and write) is required.
Well-organized and detail-oriented, with ability to prioritize tasks and manage time effectively in an integrated setting
Strong interpersonal skills with ability to build trusting relationships with patients, coworkers, and community.
Demonstrated customer service and ability to create a welcoming, supportive environment for all patients
Effective oral and written communication skills, including active listening.
Demonstrated ability to work as part of a team, collaborating with all levels of the team
Emotional intelligence, flexibility, and problem-solving skills in dynamic or stressful situations.
Working knowledge of medical assistant duties, including vital signs, immunizations, phlebotomy, and specimen handling.
Proficiency with Microsoft Office (Word, Excel, Outlook) and experience with electronic health records (EHR); familiarity with OCHIN Epic preferred.
Commitment to Winters Healthcare’s mission of providing accessible, relationship-based care to underserved populations.

Nice To Haves

Knowledge of medical assisting practices, including vital signs, immunizations, and phlebotomy.
Ability to work collaboratively in a team-based, patient-centered care environment.
Proactive thinking, ability to adapt to working with several teams, and maintain exceptional customer service.
Commitment to outstanding customer service and high-quality patient care.
Emotional intelligence and sound judgment in handling sensitive situations.
Previous health center experience and working with integrated behavioral health teams preferred.
Familiarity with county programs such as Family PACT, CHDP, and Healthy Families.

Responsibilities

Communicate, collaborate, and work in a team-oriented environment supporting our model of care
Greet and escort patients; record chief complaints and vitals; provide immunizations, perform blood draws when directed to do so by the licensed care team provider.
Assist providers with patient care including coordinating referrals, labs, and prescription refill requests.
Works within a model of team-based care as part of the care team and cares for patients in the role of the Medical Assistant.
Assisting providers with patient care, keeping medical supplies stocked, performing designated diagnostic procedures, giving injections, performing blood draws, screening provider telephone calls and providing medical education.
Works in a team-based environment supporting the Relationship-Based Model of Care.
Greet and escort patients to exam rooms courteously.
Manage provider-patient panel, including chart preparation and follow-up.
Monitor the provider’s daily patient schedule.
Perform and record vital signs (TPR, BP, weight, height) relevant to the complaint.
Record chief complaint or reason for visit.
Assist with examinations and minor surgeries as needed.
Perform phlebotomy and prepare lab specimens for pickup.
Conduct office lab tests and maintain control records.
Perform diagnostic tests as directed (e.g., ECG, pulmonary function).
Administer immunizations and injections for all ages.
Provide patient education materials.
Screen and follow up on patient calls, addressing questions or relaying messages.
Document patient-related activities in charts (e.g., injections, messages).
Complete referrals and schedule specialty appointments.
Support quality improvement initiatives as required.
Maintain cleanliness of countertops, exam rooms, and lab equipment.
Order and receive medical supplies.
Assist front office with reception duties and general cleaning.
Other duties as assigned.