Medical Assistant/ EMT/ LPN

ALLERGY PARTNERS•Charlottesville, VA

1d•$20 - $24•Onsite

About The Position

The Medical Assistant works as part of a team to support patient comfort and well-being and to assist in delivering professional medical care in accordance with Allergy Partners policies and procedures. The role performs functions and procedures identified by the provider, documents patient assessments and care, and serves as a liaison between providers and patients. It also reinforces patient and family education as requested and performs administrative duties that support patient care. The position combines clinical support with business operations. Clinical duties include preparing patients for examinations and treatments, performing ordered allergy and breathing tests, administering injections as permitted by state law and scope of practice, monitoring patients for adverse reactions, maintaining emergency equipment and supplies, documenting services in the electronic medical record, and coordinating referrals and tests. Business duties include supporting office operations, insurance verification and billing, inventory management, financial processes, medical-record compliance, and process improvements. The role has no supervisory responsibilities and may be cross-trained in front-office activities.

Requirements

High school diploma required.
Understanding of OSHA guidelines for ambulatory practices.
Understanding of medical-record documentation standards.
Understanding of medical coding based on medical-record notes to support accurate billing.
Comfort using email and interacting with internet applications.
Knowledge of electronic medical records, practice management, and word-processing software.
Good communication skills and ability to interact with physicians.
Neat, professional appearance.

Nice To Haves

At least one year of experience in a medical practice is preferred.
Completion of formal education will be taken into consideration.
CMA or RMA credential from an accredited program, or ABR-OE, preferred.

Responsibilities

Greet patients, escort them to exam rooms, prepare them for exams or treatment, and take vital signs.
Assist physicians when requested and scribe for providers as required by the role.
Perform allergy prick and/or intradermal testing and spirometry or other breathing tests as ordered.
Prepare and maintain supplies and equipment used for testing and treatment.
Provide patient education when appropriate and reinforce patient and family teaching or counseling as requested by the provider.
Administer biologic injections and allergy injections as ordered, within state law, scope of practice, state regulations, and physician-approved schedules.
Obtain blood, buccal, genetic-material, or other samples as ordered and allowed by state regulations.
Monitor patients for possible adverse reactions after allergy injections and maintain emergency equipment, including oxygen and a crash cart.
Respond to patient-related telephone calls according to clinical protocol.
Follow standardized protocols and workflows; obtain referrals and insurance authorizations and schedule radiology or laboratory tests as directed.
Make referrals to specialist physicians as directed by the physician or provider.
Maintain clinical supply stock and medication samples.
Document services personally provided in the electronic medical record and enter related charges in accordance with practice policies and guidelines.
Collaborate with patients, colleagues, and interdisciplinary team members to achieve desired outcomes.
Maintain office operations, including opening and closing protocols.
Support accurate insurance verification, billing, and coding; manage clinical supplies and inventory.
Collaborate with physicians on process improvements and provider scheduling.
Manage daily financial processes, including deposits, petty cash, and collections; review accounts receivable reports and support timely claims resolution.
Oversee medical-record compliance and release processes.
Support marketing initiatives and community engagement.
Prepare and review financial and management reports with physicians and the Regional Operations Manager.
Maintain patient confidentiality and comply with HIPAA, compliance, cybersecurity, and other practice policies; report policy violations and incidents through the appropriate channels.
Complete assigned training, including CPR, OSHA, HIPAA, compliance, and information security, within required timeframes.
Attend regular meetings and perform other tasks and projects assigned by the Practice Manager.
Comply with applicable clinical regulations, policies, procedures, and state and federal laws; report incidents to the appropriate supervisor, manager, or compliance officer.
May cross-train in front-office duties such as answering phones, scheduling patients, taking payments, and other administrative activities.