Medical Assistant/ EMT/ LPN

ALLERGY PARTNERS•Waynesboro, VA

1d•$20 - $24•Onsite

About The Position

The Medical Assistant works as part of a team to support patients’ comfort and well-being and assist with professional medical care in the clinic according to Allergy Partners’ policies and procedures. The role performs functions and procedures identified by the provider, documents assessments and care, monitors and records patient condition and progress, and serves as a liaison between providers and patients. The Medical Assistant also reinforces patient and family education as requested and completes administrative duties that support patient care. The position combines clinical support with business operations. Clinical duties include preparing patients for exams, taking vital signs, conducting ordered allergy and breathing tests, assisting providers, administering injections within applicable state law and scope of practice, maintaining emergency equipment and supplies, and documenting services in the electronic medical record. Business and administrative duties include supporting office operations, insurance verification, billing and coding, inventory, financial processes, claims resolution, medical records, scheduling, and community engagement. The role has no supervisory responsibilities and may include cross-training in front-office activities.

Requirements

High school diploma required.
Understanding of OSHA guidelines for ambulatory practices.
Understanding of medical-record documentation standards.
Understanding of medical coding based on medical-record notes to support accurate billing.
Comfort using email and interacting with Internet applications.
Knowledge of electronic medical records, practice-management, and word-processing software.
Good communication skills and ability to interact with physicians.
Neat, professional appearance.
Ability to meet the position’s physical demands, including standing and walking, manual and finger dexterity, and eye-hand coordination; occasional lifting and carrying of items up to 30 pounds.
Ability to work under stressful conditions and potential exposure to bodily fluids and clinic-environment hazards.

Nice To Haves

At least one year of experience in a medical practice is preferred; formal education will also be considered.
CMA or RMA credential from an accredited program, or ABR-OE, preferred.

Responsibilities

Greet patients, escort them to exam rooms, prepare them for examinations or treatment, and take vital signs.
Assist physicians when requested.
Perform allergy prick testing and/or intradermal testing as ordered by a physician.
Perform spirometry and other breathing tests as ordered.
Prepare and maintain supplies and equipment for testing and treatment.
Provide patient education when appropriate.
Administer biologic injections as ordered by a physician, within state law and scope of practice.
Administer allergy injections according to physician-approved schedules and state regulations.
Obtain blood, buccal, or genetic-material samples as ordered and permitted by state regulations.
Monitor patients for possible adverse reactions after allergy injections.
Maintain emergency equipment, including oxygen and the crash cart.
Answer patient-related telephone calls and respond according to clinical protocols.
Scribe for providers when requested or required by the role.
Follow standardized protocols and workflows.
Follow up on referrals and insurance authorizations as needed.
Schedule radiology and laboratory tests as directed by a physician or provider, and make referrals to other specialists as directed.
Maintain clinical supply stock and medication samples.
Document personally provided services in patients’ electronic medical records in accordance with practice policies and guidelines.
Enter charges for personally provided services according to practice guidelines.
Collaborate with patients, colleagues, and interdisciplinary team members to achieve desired outcomes.
Maintain office operations, including opening and closing protocols.
Ensure accurate insurance verification, billing, and coding.
Oversee clinical supplies and inventory management.
Collaborate with physicians on process improvements and provider scheduling.
Manage daily financial processes, including deposits, petty cash, and collections.
Review accounts receivable reports and help ensure timely claims resolution.
Oversee medical-record compliance and release processes.
Support marketing initiatives and community engagement.
Prepare and review financial and management reports with physicians and the Regional Operations Manager.
Maintain patient confidentiality and comply with HIPAA and practice compliance guidelines.
Maintain knowledge of practice-management and other computer software relevant to job functions.
Complete assigned training, including CPR, OSHA, HIPAA, compliance, and information security training, within designated timeframes.
Follow practice and department policies, report policy violations through appropriate channels, and participate in cybersecurity efforts, including observing, enforcing, and reporting cybersecurity incidents and completing required training on time.
Attend regular meetings.
Perform other tasks and projects assigned by the Practice Manager.
Comply with clinical-area regulations, policies, procedures, and applicable state and federal laws; report incidents to the appropriate supervisor, Practice Manager, or Compliance Officer.
May cross-train in front-office activities such as answering phones, scheduling patients, taking payments, and other administrative tasks.