Medical Assistant 05-26
About The Position
At Hotze Health & Wellness Center, we believe people deserve a personalized path to better health and vitality. We are a cash-based practice, which allows us to focus on each individual's needs rather than the restrictions of insurance requirements. Our approach emphasizes natural, restorative solutions that help people regain energy, balance, and quality of life-without unnecessary reliance on pharmaceutical drugs. We refer to the people we serve as guests rather than patients. This is intentional: we want the experience here to feel welcoming, respectful, and comfortable-more like being cared for in a hospitality setting than a conventional medical office. The Medical Assistant plays a vital role in delivering both excellent clinical care and exceptional guest experience. This position blends technical skill with a service mindset-supporting providers, guiding guests through their care, and ensuring every interaction is efficient, professional, and personalized. Medical Assistants work closely with providers and the broader care team to prepare for visits, carry out clinical procedures, and help guests clearly understand their treatment plans. The ideal candidate is detail-oriented, proactive, and genuinely enjoys helping others feel cared for and confident in their health journey.
Requirements
- Strong clinical skills, including proficiency in phlebotomy
- Experience with electronic medical records; eClinicalWorks preferred
- Proficiency with computers and general office software
- Excellent communication skills with the ability to educate and engage guests
- Highly organized with strong attention to detail
- Ability to prioritize tasks and work efficiently in a fast-paced environment
- Self-motivated and able to work independently without constant supervision
- Team-oriented with a proactive and supportive mindset
- Eagerness to learn and grow within the role
Nice To Haves
- Bilingual (English & Spanish) preferred
Responsibilities
- Deliver high-quality clinical care with a guest-centered, service-oriented approach
- Prepare for guest visits by reviewing and updating medical history, medications, and chief concerns
- Accurately document all interactions and care in eClinicalWorks (eCW)
- Obtain vital signs and perform rooming in (intake) efficiently and professionally
- Perform phlebotomy and injections per provider orders
- Administer IV therapy once trained and authorized
- Enter, prepare, and coordinate lab orders according to provider preferences
- Process, label, and prepare specimens for outside laboratory pickup
- Retrieve, upload, and reconcile lab and diagnostic results into guest charts
- Assist providers during visits by updating treatment plans and ensuring accuracy of documentation
- Clearly communicate treatment recommendations to guests both in person and by phone
- Coordinate with labs, pharmacies, and outside medical facilities as needed
- Monitor and manage clinical inboxes, responding promptly and appropriately
- Prepare and manage specialty testing kits and portals
- Perform diagnostic procedures such as EKG, spirometry, and carotid ultrasound once trained
- Maintain exam rooms, ensuring supplies are stocked and organized
- Order medical supplies as needed
- Stay informed on services offered and confidently educate guests when appropriate
- Support team operations with additional clinical or administrative tasks as needed
- Complete all documentation and responsibilities prior to leaving each day
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
