Medical Assistant Position in Phoenix; SMI; 51st Avenue/ Camelback

Terros Health•Phoenix, AZ

5d•$18 - $22•Onsite

About The Position

Terros Health is hiring a full-time Medical Assistant for its 51st Avenue Recovery Health Center in Phoenix, Arizona. The center provides integrated primary care and mental health services. The role supports patients receiving medical services by assisting with care, coordinating information with behavioral health and specialty care offices, and helping patients establish and reach appropriate treatment goals. This is an in-office, non-driving position at one location, with a day shift and a 40-hour workweek. Primary care experience and NextGen experience are advantageous. The listed hourly pay range is $17.87–$21.50, depending on years of Medical Assistant experience; eligible employees may receive an additional $1 per hour for specified language skills.

Requirements

Medical Assistant diploma and/or certificate.
Excellent communication skills.
Excellent interpersonal skills in person and by phone, with a high level of professionalism.
Must have a valid Arizona Fingerprint Clearance Card or apply for a Level 1 card within 7 working days of assuming the role.
Must pass a drug screen and TB test.

Nice To Haves

Primary care experience.
NextGen EMR experience.
Additional language skills in Spanish, Vietnamese, Korean, Arabic, Farsi, Swahili, or ASL, eligible for a $1-per-hour differential.

Responsibilities

Prepare patients for examinations, take medical histories, assist physicians during examinations, and explain medical procedures to patients.
Coordinate client information with behavioral health and other specialty care offices.
Follow up on calls from pharmacies, clients, staff, and other parties, and coordinate responses in consultation with medical staff.
Answer phones, schedule appointments, greet patients, and create correspondence as needed.
Perform general clerical duties within the office as needed.
Promptly follow up on client requests by phone or letter at the direction of medical practitioners, and coordinate with involved parties on clients’ behalf as appropriate.
Update patient files, schedule medical tests, and arrange hospital admissions.
Follow up on missed medical appointments to re-engage patients.
Seek appropriate clinical supervision to support effective services.
Establish patient documentation, applications, and forms in accordance with agency guidelines, audit tools, professional practices, and state licensing regulations.
Complete client documentation within established timelines, including progress notes on the date of service and medical intake paperwork submitted on the date of service.

Benefits

Multiple medical plan options, including a no-premium plan for employees and their families.
Multiple dental plan options, including orthodontic coverage.
Vision insurance.
Group life and disability insurance.
Pet insurance.
401(k) plan with company match.
Interest-free medical line of credit.
Financial education, planning, and support resources.
Monetary company contribution toward eligible benefits.
Bilingual pay differential for specified languages.
Generous paid time off, described as three weeks in the first year, and paid sick time.
10 paid holidays annually.
Comprehensive wellness program with challenges, activities, and prizes.
Employee Assistance Program available to employees and their family members.
Trip Reduction Program.
Professional growth and career development opportunities, including scholarships, clinical supervision, continuing education units, and tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University.
Access to the Working Advantage Employee Discount Program, with discounts on gym memberships, car rentals, flights, hotels, movie tickets, and more.
One floating holiday.