Medical Assistant - Family Medicine Walk-in Clinic

Community Health Systems•Roswell, NM

About The Position

The Medical Assistant supports patient care in a family medicine walk-in clinic by performing clinical and administrative tasks under the supervision of a medical provider. The role assists with medical procedures, maintains exam rooms, facilitates patient intake, and helps ensure efficient clinic operations while providing excellent service to patients and staff. The clinic’s hours of operation are Monday through Thursday, 7:00 a.m. to 5:00 p.m., and Friday, 7:30 a.m. to 12:00 p.m.

Requirements

Completion of a Medical Assistant program from an accredited school is preferred.
0–1 years of experience in a medical practice setting or completion of an externship program is required.
Knowledge of medical office procedures and patient care techniques.
Basic proficiency in computer applications such as Microsoft Office and medical record systems.
Strong interpersonal skills and ability to provide exceptional service to patients and staff.
Understanding of medical terminology and infection control practices.
Effective time management, organizational, and multitasking skills.
Critical thinking abilities to analyze situations and develop appropriate solutions.
Ability to maintain confidentiality and handle sensitive information.
Required BCLS (Basic Life Support) certification issued by the American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI).
Must be authorized to work in the U.S. for an employer; the position is not eligible for immigration sponsorship now or in the future.

Nice To Haves

Completion of a Medical Assistant program from an accredited school.

Responsibilities

Assist providers with non-invasive medical procedures, including taking vital signs and preparing patients for exams.
Prepare and clean exam rooms before patient visits and clinical procedures.
Perform patient intake duties, including reporting test results, phone triage, and documenting medical information as directed by licensed personnel or providers.
Review and maintain daily logs and documentation.
Support administrative duties such as pre-registering patients, scheduling appointments, coordinating referrals, verifying insurance eligibility, and managing clinic communications.
Maintain an organized workload and provide prompt, courteous, and efficient service to providers, patients, and visitors.
Monitor and requisition supplies and equipment to maintain appropriate inventory levels and functionality.
Educate patients on medications, diets, and other health-related topics, and address questions to support understanding.
Perform other duties as assigned.
Maintain regular and reliable attendance and comply with all policies and standards.