Medical Assistant- Cardiology

USHP•Wilmington, DE

About The Position

Medical Assistants support physicians and extenders (NPs/PAs) by completing patient-care tasks, including rooming patients, obtaining vital signs, reconciling medications, documenting information in the EMR, and performing EKGs. The position is assigned to an office location, with travel to another office possible when needed. The schedule is Monday through Friday, day shift.

Requirements

  • High school diploma or equivalent.
  • Graduate of a recognized Medical Assistant program or hold Medical Assistant certification.
  • Knowledge of medical terminology.
  • Knowledge of EMR systems.
  • Ability to multitask and adapt.
  • Excellent communication and customer service skills.
  • Excellent verbal and written communication skills.
  • Ability to perform EKGs and obtain blood pressure.
  • Ability to prioritize and demonstrate strong attention to detail.
  • Ability to function in a fast-paced and sometimes stressful environment.
  • Ability to stand and walk for prolonged periods, type or write using finger dexterity, speak and hear, and intermittently bend, reach, and lift.
  • Ability to lift up to 15 pounds at times.

Nice To Haves

  • At least 1 year of experience as a Medical Assistant in a clinical setting.

Responsibilities

  • Provide compassionate care in all interactions with patients.
  • Room patients accurately and promptly.
  • Obtain blood pressure, manual pulse, height, and weight at every office visit.
  • Perform EKGs according to CPPA EKG protocol.
  • Reconcile medications at every office visit, verify medications, and identify discrepancies for the provider.
  • Ensure information and documentation provided to physicians through the EMR is accurate and up to date.
  • Use DHIN and CCHS Powerchart to obtain clinical information.
  • Complete duties and responsibilities before the end of the workday.
  • Prepare and clean exam rooms using designated supplies and equipment.
  • Assist with medication refills.
  • Make testing callbacks and notify patients of normal test results according to provider recommendations.
  • Apply cardiac monitoring devices, including Holter, MPAT, and Loop monitors.
  • Interact with outside medical offices, diagnostic centers, and other organizations based on patient needs.
  • Assist the Triage department when needed, including handling patient callbacks and relaying information according to provider direction.
  • Obtain prior authorizations for medications and cardiac testing performed outside the office.
  • Assist in the nuclear stress lab when needed.
  • Cross-train in other departments to provide coverage when needed.
  • Perform assigned work safely and promptly report unsafe activities, conditions, hazards, or safety violations.
  • Provide exceptional customer service and maintain professionalism, ethical behavior, confidentiality, and compliance with OSHA and HIPAA regulations.
  • Work respectfully and cooperatively as part of the CPPA team, follow organizational policies and procedures, recommend improvements, and participate in committees and team functions.
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