Medical Assistant - Part Time - 20 Hours - Remote

Beth Israel Lahey Health•Cambridge, MA
•$21 - $28•Remote

About The Position

The Medical Assistant provides high-quality direct patient care in a team-based model to BIDHC patients and supports efficient administrative and clinical practice operations. The role develops empathetic relationships with patients, families, and colleagues; supports patient visits and communication with providers; performs medical assisting duties under appropriate supervision; contributes to population health outreach and coaching; maintains medical equipment and supplies; uses the electronic health record for documentation and orders; schedules tests and verifies insurance requirements; and supports patient safety and OSHA compliance. This is a part-time, 20-hour remote position with occasional travel to the Stoughton, Massachusetts office. The Medical Assistant reports to the Practice Manager.

Requirements

  • High school diploma or GED.
  • 0–1 years of related work experience.
  • Demonstrated Medical Assistant competencies within one year of hire.
  • Basic computer familiarity and ability to navigate web-based applications.
  • Ability to provide patient care across the listed age groups, from neonatal patients through elderly patients.
  • Ability to meet the physical requirements of the role, including standing and moving through most of the shift and occasionally exerting up to 50 pounds of force.

Nice To Haves

  • Bachelor's degree in Health Science.
  • Medical Assistant certificate or license.
  • Certified Nursing Assistant registration.
  • EMT Basic certificate or license.
  • Phlebotomy certificate.
  • Certified Medical Assistant.

Responsibilities

  • Build empathetic, long-term relationships with patients, families, and colleagues while contributing to patient, practice, and organizational goals through care-team coordination.
  • Support patients throughout visits by facilitating timely flow, communicating delays, discussing visit reasons, updating medication and allergy lists, reviewing screening questions, and liaising between patients and practice staff.
  • Communicate visit information to providers, including the reason for the visit, abnormal vital signs, and relevant patient information.
  • Perform medical assisting duties under appropriate supervision, which may include taking vital signs and measurements, performing EKGs and point-of-care testing, phlebotomy, administering immunizations when certified, and assisting with routine procedures.
  • Conduct outreach and basic health coaching to address health maintenance and chronic disease management needs and support population health goals.
  • Monitor, order, and maintain medical equipment and supplies; ensure they are clean, sterilized, stocked, and within expiration dates; and maintain unobstructed patient access areas.
  • Use the EHR to queue prescription renewals, enter medications and clinician-directed orders for review, and accurately document tasks performed for billing.
  • Schedule diagnostic and laboratory tests and verify insurance, prior authorizations, referrals, and pre-certifications.
  • Identify OSHA compliance issues, follow patient safety practices, report adverse events and near misses, and use protected health information only for treatment, payment, and operations.
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