Medical Assistant Medical Oncology Full time

Northwestern Memorial Healthcare • Oakbrook, IL

3d

About The Position

The Medical Assistant supports physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with patient care activities, and performing related administrative functions. The role is responsible for maintaining clean and safe patient care areas, supporting patient satisfaction through professional and friendly interactions, and safeguarding patient confidentiality. The Medical Assistant follows Northwestern Medicine’s mission, values, Code of Ethics, Corporate Compliance Program, applicable policies, and regulatory and accreditation standards.

Responsibilities include preparing patients and exam rooms, documenting visit information, obtaining vital signs, alerting clinicians to significant changes in a patient’s condition, and assisting practitioners with medical and surgical procedures according to established protocols. The role also includes maintaining equipment, supplies, vaccines, and medications; following safety and disinfection procedures; and communicating effectively with patients and the care team.

Requirements

• High school diploma or GED.
• Current certification in an accepted medical assistant credential, or written proof of eligibility to sit for one of the AAMA, AMT, NCCT, NHA, or NRCMA certification exams, subject to the posting's documentation requirements.
• Complete one of the listed medical assistant certifications within the first six months of employment, with up to two test attempts; certification must be attained as a condition of employment.
• American Heart Association-accredited Basic Life Support (BLS/CPR) certification.
• Zero to two years of experience in a relevant role.
• Strong computer skills.

Nice To Haves

• Completion of an accredited Medical Assistant training program.
• One to two years of ambulatory care experience.
• Experience with an electronic medical record.

Responsibilities

• Escort patients to exam rooms, verify identity using two identifiers, and prepare them for examination.
• Obtain and document accurate vital signs according to organizational standards.
• Document the reason for visit and update or confirm allergies, smoking history, and pharmacy information.
• Promptly inform the provider and registered nurse of significant changes in vital signs or acute symptoms.
• Anticipate and set up equipment and supplies needed for visits; clean and prepare exam rooms for the next patient.
• Respond to needs that expedite visits, maintain patient flow, and prioritize tasks accordingly.
• Assist practitioners with medical and surgical procedures according to established protocols, including ECGs, venipuncture, immunizations, procedure tray setup, specimen collection, and CLIA-waived testing as directed by a provider.
• Prepare and stock exam rooms, following established protocols for disinfecting and sterilizing equipment and instruments.
• Participate in environmental safety rounds.
• Maintain vaccine and medication inventory; monitor equipment and instruments according to clinic guidelines; assist with ordering supplies; and dispose of expired items correctly.
• Follow office opening and closing procedures.
• Support patient satisfaction through professional, friendly interactions and communicate appropriately with patients and the care team in person and by phone.
• Accept delegated responsibilities positively, offer assistance to others, and attend and participate in staff meetings.
• Perform delegated procedures common to the specialty area safely, effectively, and efficiently.
• Perform other duties assigned by the Supervisor or Manager.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• A wide range of benefits supporting physical, emotional, and financial well-being and protection for unexpected life events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED