MEDICAL ASSISTANT

StrideCare•Arlington, TX

11d

About The Position

StrideCare is seeking a dedicated, compassionate Medical Assistant to provide patient care and support clinical and administrative operations in an outpatient setting. The role involves welcoming and rooming patients, obtaining vital signs, assisting with procedures and patient instructions, maintaining supplies and compliance records, and helping coordinate clinic flow. The Medical Assistant also supports a safe, respectful, confidential environment and may provide coverage at other clinics, cross-train in clinic functions, and assist with training new staff.

Requirements

High school diploma.
Graduation from an accredited Medical Assistant program or completion of an equivalent program.
At least 1 year of experience in a physician's office or hospital.
Current basic life support certification, or ability to complete the course within the first 30 days of employment.
Administrative skills, including answering phone calls, scheduling appointments, and greeting patients.
Effective communication with patients, families, and other healthcare team members.
Time management skills.
Cleanliness and adherence to protocols.
Attention to detail.
Proficiency with Athena EHR or a similar electronic health record system.
Bilingual in Spanish and English.
Working knowledge of managed care basics and experience with a managed care and Medicare population.

Nice To Haves

Certification as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA).

Responsibilities

Greet patients and escort them to exam rooms.
Obtain and record patient height, weight, blood pressure, pulse, respiration, and temperature.
Measure and fit patients for compression stockings and help them put them on.
Take before-and-after pictures of patients.
Stock rooms, clean and prepare rooms for procedures, and assist with room and tray setup.
Assist the physician with preparing medications and filling syringes as permitted by state law.
Provide patients with pre- and post-procedure instructions and prescriptions, and ensure they understand and comply with them.
Coordinate the clinic schedule and day-to-day patient flow.
Provide excellent customer service and treat patients and team members with compassion and respect.
Maintain autoclave spore compliance records.
Assist with medical supply inventory, including ordering, receiving, organizing, and scanning supplies in and out while keeping information in medical management software accurate and current.
Protect the privacy and confidentiality of patient records in accordance with HIPAA.
Troubleshoot and resolve day-to-day issues.
Maintain a safe, secure, and healthy work environment by following standards, procedures, and applicable professional and regulatory requirements.
Assist in training new staff on policies and procedures.
Perform other duties delegated by the team lead, RN, physician, or practice manager.
Participate in cross-training to develop proficiency in different clinic functions.
Provide coverage for other clinics as needed and collaborate with teams across clinics.
Pursue continuous learning and skill development to enhance clinic efficiency.